Operational Tax Manager

Overall Summary

This is a newly created role offering the successful candidate the opportunity to take full ownership, shape the function, and provide leadership in building a best-in-class operational tax capability.

The Operational Tax Manager will be responsible for creating and maintaining a robust tax governance framework incorporating reference data ensuring quality standards are met in various systems. To support the accurate application and compliance of operational taxes such as withholding tax, transaction taxes, and reporting obligations across all financial products and jurisdictions in which the firm operates. This role ensures efficient operational tax processes in line with global regulatory requirements.

Responsibilities

As an Operational Tax Manager, the work would involve, but not be limited to, the following:

• Ensure compliance with global operational tax regulations (e.g. FATCA, AEOI, CRS, QI).
• Manage tax documentation (e.g. W-8, self-certifications), including review, validation, and storage.
• Liaise with external custodians, internal teams, and tax authorities to resolve tax-related queries and claims.
• Monitor withholding tax rates and ensure accurate application of cross-border income (dividends, interest).
• Manage the preparation and submission of tax reporting (e.g., AEOI, FATCA/CRS reports, 1042-S forms, HMRC returns).
• Support tax reclaim processes and ensure deadlines are met.
• Collaborate with IT/Operations for process automation and system enhancements relating to Operational tax.
• Monitor regulatory developments, conducting impact assessments for changes in tax law or operational tax policy.
• Maintain operational tax policies, procedures, and controls.
• Participate in audits and respond to inquiries from tax authorities or internal stakeholders.
  
  
  
  

WE WOULD LOVE TO HEAR FROM YOU IF:

• Strong knowledge of operational taxes, especially AEOI, FATCA, CRS, QI and withholding tax regimes.
• Familiarity with global tax treaties and market practices.
• Excellent analytical and problem-solving skills.
• High attention to detail and ability to manage large data sets.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in MS Excel; experience with tax reporting systems or financial platforms
  
  
  
  

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

• FCA Transaction Reporting knowledge an advantage but necessary
  
  
  
  

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.