Operational Technology Engineer

We are seeking an Operational Technology (OT) Engineer to support our operational technology systems in a high-performance food manufacturing environment. The successful candidate will assist in the maintenance, reliability, and day-to-day support of operational technology systems across the business. Working closely with the Operational Technology Lead and reporting into the Group OT team, this role provides hands-on technical support to ensure critical OT systems remain stable, secure, and aligned with operational needs.

This is a development-focused position, ideal for someone looking to build their knowledge and experience in OT environments. The successful candidate will support ongoing projects, incident resolution, system monitoring, and on-site infrastructure activities, while learning best practice in areas such as networked production equipment, automation interfaces, and industrial system integration. Strong communication skills, a proactive mindset, and a willingness to learn in a fast-paced manufacturing environment are essential.

What You’ll Be Doing:

· Support the maintenance and monitoring of operational technology (OT) systems to ensure uptime, reliability, and performance across production environments.

· Assist in routine system checks and health monitoring to identify potential issues early and escalate to the OT Lead as required.

· Help carry out risk assessments and contribute to system recovery and backup planning by gathering data and supporting implementation activities.

· Troubleshoot OT infrastructure, including network switches, industrial PCs &, and other factory-connected devices.

· Provide first-line support for OT-related incidents and service requests, collaborating with service desk and production teams to resolve issues quickly.

· Assist with patching and updates of OT systems under guidance from the OT Lead, ensuring accurate documentation and minimal disruption.

· Help with the installation, configuration, and replacement of OT hardware and software across factory sites.

· Participate in projects involving OT systems, such as system upgrades, hardware rollouts, or integration tasks, providing on-site support as needed.

· Support vendor visits and work alongside third parties during installations, maintenance, or troubleshooting activities.

· Maintain up-to-date documentation on OT systems, such as device inventories, patch logs, and network diagrams, ensuring clarity and accuracy.

· Collaborate with engineering, maintenance, and IT teams to support cross-functional OT initiatives and ensure operational alignment.

· Learn and apply best practices in cybersecurity, backup, and recovery specific to OT systems, contributing to secure operations.

· Take part in disaster recovery tests and business continuity exercises by supporting technical preparation and documenting outcomes.

· Assist with coordinating and tracking system changes, ensuring all updates are clearly communicated and documented.

· Continuously develop knowledge of OT systems and industrial technologies, actively seeking opportunities to shadow senior team members and expand hands-on skills.

What We’re Looking For:

· A strong interest in technology and a willingness to learn about Operational Technology (OT) systems within a food manufacturing environment.

· Eagerness to grow within the business, with a proactive attitude towards developing new skills and embracing emerging technologies.

· Comfortable working hands-on with hardware such as industrial PCs, sensors, network equipment, and factory-floor devices (training will be provided).

· Some basic understanding of IT or engineering principles – whether through education, personal projects, work experience, or self-learning.

· Willingness to work in fast-paced, industrial environments and support OT activities on the factory floor.

· A team player who enjoys working alongside IT, engineering, and production colleagues to solve problems and deliver practical solutions.

· Strong attention to detail, with the ability to follow technical instructions and maintain accurate records.

· Reliable, safety-conscious, and aware of the importance of operational uptime and hygiene standards in food production settings.

· Good verbal and written communication skills, able to engage with both technical and non-technical stakeholders.

· Full UK driving licence, with flexibility to travel between sites within the Fresh Pork division (Hull).