Operations Analyst, Agency and Trustee Services

London, England, United Kingdom

6/22/2025

The EMEA Loan Documentation Team sits within Global Market Loan Operations and is based in London. The team primarily supports the Global Credit Business located in London and Hong Kong for all loans, claims and private equity trades that require documentation, taking responsibility for trade closing through to settlement. The Global Credit Business will typically trade loans on Par and Distressed documentation on both LMA and LSTA terms and conditions, as well as bespoke terms. As well as Global Credit the Loan Documentation Team also provides support to Leverage Finance Desk in the support and coordination of Primary sell downs.

Day-to-day Responsibilities

• Ability to self-manage a portfolio of cross desk trades across different product lines.
• Responsible for preparing, negotiating and agreeing loan trade documentation with the trading desk, Legal and clients. Typically this will be on LMA & LSTA trading terms and conditions.
• Comprehensive and extensive review of documentation to ensure compliance with transfer, tax, legal eligibility criteria.
• Managing par and distressed asset inventory and coordinating trade settlement with external counterparties.
• Extensive client interaction (both internal and external), managing expectations for trade settlement.
• Responsible for ensuring transactions are completed within a timely manner.
• Involvement with departmental project work, including system platform enhancements and process review.
• Manage, annotate, report and escalate all exceptions to senior management, line of business and business supervisory.
• Work closely with other internal and external teams: Loan Servicing, Loan Settlements, Loan Corporate Actions, Legal, Compliance, Tax and Agent Banks.
  
  

Essential Traits

• Loan Agency Experience.
• Operations Experience.
• A good level of understanding of the secondary loan trading market and the forms of documentation used including Loan Market Association guidelines familiarity.
• Excellent verbal and written communication skills with good attention to detail.
• Client facing experience and ability to conduct discussions with clients in a confident manner.
• Risk focussed and able to identify issues and escalate to management.
• Work well in a team environment and maintain focus to achieve the goals of the team and the business.
• Ability to interact positively and effectively with all levels of management and associates.
• Excellent prioritisation and organisational skills.
• Ability to work under pressure and to tight deadlines.
• Self-motivated and willing to take on extended responsibility.
  
  

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.