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Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Knight Frank is looking to hire an Operations Coordinator to support our Bristol Office.
Why Knight Frank?
Role
This role is for a highly motivated, results driven Operations Coordinator responsible for providing an effective and efficient support service; coordinating the daily operations, process and efficiencies for the Bristol Office, whilst also working with the Office Head and the wider Bristol Commercial and Valuations teams.
Responsibilities
- Provide 1:1 administrative and PA support to the Bristol Office Head, including diary/email management, meeting coordination, and complex travel arrangements.
- Deliver comprehensive administrative support to 13 partners across multiple service lines, including document preparation, formatting, and proofreading.
- Coordinate board meetings, strategy away days, and internal events, including preparation of board packs and follow-up on actions.
- Manage internal and external communications, drafting correspondence, responding to enquiries, and overseeing Out of Office coverage.
- Support financial processes including invoicing, WIP reconciliation, expense claims, supplier payments, and quarterly billing deadlines.
- Maintain client records, CRM databases, and HUB listings; support compliance with AML and Client Due Diligence processes.
- Coordinate onboarding, inductions, leavers, and intern/work experience placements for the Bristol Commercial team.
- Support CPD and training initiatives, including ensuring completion of mandatory training, tracking RICS hours, and promoting development opportunities.
- Act as Information Security Champion and compliance point of contact, ensuring adherence to best practice, audit standards, and data protocols.
- Manage absence records, team diaries, appraisal cycles, 1:1s, and help organise regular team meetings and minutes.
- Provide marketing and communications support, liaising with central teams on event invites, capability statements, and social media content.
- Coordinate pitches and BD activity, collaborating with CRPs and the business development team on submissions and client materials.
- Lead on logistics and support for team/firmwide events, from venue sourcing and collateral creation to RSVP management and on-the-day hosting.
- Support facilities and office operations including H&S compliance, equipment maintenance, access requests, and landlord liaison.
- Act as a central point of support within the UK Cities business support network, sharing best practices and assisting during peak periods.
Key Experience Required
- 3+ year experience in a similar operations or administrative role.
- Proficient using Microsoft Office.
- Excellent standard of English spelling and grammar.
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
