Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Knight Frank is looking to hire an Operations Coordinator to assist the Sales Team in the Oxford office. Working Monday-Friday, with parking provided if required.
The role is based in our award-winning and market-leading Summertown office, with some scope for flexible working.
Knight Frank LLP is a global real estate consultancy and estate agency headquartered in London, England. Knight Frank's global network has more than 488 offices across 57 territories and more than 20,000 people managing commercial, agricultural and residential real estate.
About The Role
The Oxford office is a dynamic and busy environment that covers both the City and Country residential sales markets. This role would be well suited to somebody who has had previous experience in an administrative or coordinator-type role, who thrives off being highly organised and enjoys reacting and prioritising to a changing workload. You will be helping to manage a fast-paced, professional team and will be a part of a close-knit, highly supportive operational team.
Reporting to the Office Head, you would be responsible for a variety of tasks to support our team, including;
- Providing an exceptional customer experience
- Assisting in answering incoming calls
- Assisting with the onboarding of clients and properties and work with our sales team in the promotion of property. You will have the opportunity to visit our prime and unique houses
- Database organisation and maintenance, alongside management of compliance systems
- Accounts responsibilities including the generation of sales invoices, submitting monthly timesheets, expenses and reconciling figures monthly
- Preparing reports for weekly and monthly meetings
- Being a trouble shooter with system processes and procedures
- Carrying out monthly reporting to assist with performance monitoring
- Assisting in the creation of property brochures, e-marketing and social media campaigns
- Collaborating with our Operations team in the region and across the Cotswolds, along with our national offices
- Arranging office events
- Attending out of office regional meetings and company-sponsored events
- Assisting in the relevant health & safety protocols and manage office facilities including office equipment, IT and arranging works/contractors when required
Why Knight Frank
Collaborative and engaged teams naturally provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
The result? Our people are motivated and incisive, ready to ensure that your experience with us, your partners in property, is the best that it can be.
Particular Aptitudes/Skills Required
- Flexibility, adaptability and a co-operative attitude
- Calm under pressure
- Excellent standard of English grammar and spelling
- Diligent and efficient
- Strong attention to detail
- Self-motivated
- Team player
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
