Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Knight Frank is looking to hire an Operations Coordinator to support our Public Sector Advisory, based at our Baker Street HQ.
Why Knight Frank?
Role
We are looking for a highly organised and proactive individual who demonstrates strong personal initiative and can manage a variety of responsibilities. In this role, you will provide account support for one of our largest clients, the Metropolitan Police Service (MPS). A key requirement for the position is a solid understanding of monthly financial reporting.
Responsibilities
- Manage invoicing, bad debt reporting, and fee reconciliation.
- Coordinate subcontractors, settle payments, and monitor monthly spend.
- Maintain client dashboard, WiP records, CRM, and Knight Frank systems.
- Obtain purchase order numbers and ensure budget compliance.
- Attend monthly management meetings and prepare related reports, agendas, and papers.
- Provide tender, bid, and pitch preparation support (including PowerPoint).
- Ensure best practice, compliance, GDPR standards, and up-to-date AML files.
- Support audits, CDD checks, and conflict of interest reviews.
- Act as AML office representative and raise legal tickets when required.
- Oversee onboarding of new starters and team training compliance.
- Handle new instructions and maintain accurate business records.
- Serve as first point of contact for the department and assist with IT issues.
- Manage expense claims, diary scheduling, and travel arrangements.
- Organise business generation events, meetings, lunches, and team socials.
- Monitor subscriptions and maintain professional memberships.
Key Experience Required
- 3+ year experience in a similar/support-based role preferred
- Good understanding and experience of monthly financial reporting
- Real estate experience preferred
- Public sector experience is useful
- Proficient with Microsoft packages including PowerPoint, Excel, and Word
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
