Operations Director

CompanyCVS Group UK

LocationUnited Kingdom

Posted At1/28/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (39.0%).

Occupation Type

Production managers and directors in manufacturing

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£55,000 (£28.21 per hour)

Occupation rate applies

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Description

Step into leadership with purpose and grow your career!

Are you ready to take the next bold step in your leadership journey? Do you thrive on developing people, shaping high-performing teams, and driving meaningful change? If you're passionate about empowering others and want to be part of a forward-thinking and supportive leadership community, this is your opportunity to grow with us.

At CVS, we believe leadership is more than a role—it's a responsibility to inspire, support, and elevate. As part of our Leadership team across Companion Animal, you'll join a network of dynamic leaders committed to nurturing talent, fostering innovation, and building a future where our people and practices thrive. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

This is a home-based role with some travel across the UK (60% at home / 40% travel). You will be travelling nationally when required including CVS events, conferences, and leadership forums.

What makes this role special?

As Operations Director

for the Companion Animal Division, you will be responsible for translating the Companion Animal Strategy into high impact and measurable operational outcomes. This role is accountable for shaping and executing long-term strategic plans, focusing on driving divisional growth strategies, leveraging data insights, and overseeing innovation projects to ensure sustainable expansion and operational excellence. You will be reporting into the UK Companion Animal Director and acting as deputy along with the Vet Director when required and collaborating with the Vet Director, Senior Regional Directors, Regional Directors and Ops Admin Team.

How do you contribute to this?

Lead the delivery of divisional strategy, driving sustainable growth, performance, and transformation across the Companion Animal Division.
Partner with senior operational and clinical leaders to align priorities and execute long term growth plans.
Translate strategy into effective operating models, governance, and ways of working.
Lead strategic initiatives and continuous improvement programmes to enhance client experience and clinical service delivery.
Use operational and performance data to identify trends, risks, and growth opportunities.

Drive revenue growth and year on year EBITDA improvement in line with strategic objectives.

Support divisional budgets and annual and long term planning, ensuring strong ROI on transformation initiatives.

Identify and launch new services in collaboration with clinical leadership.

Operationally support the development of a future ready graduate pathway to support long term capability.

Take responsibility for Referral & OOH's companion animal strategy working closely with regional directors to help deliver a joined up approach and continued growth.

Full budget responsibility for the Advanced Clinical Service Network, Vet Oracle in house services.

Develop senior leadership capability, succession planning, and engagement.

Foster a culture of clear communication, recognition, and high employee engagement.

Act as deputy to the Director of Companion Animal when required.

What will you bring?

Proven clinical and veterinary background with strong understanding of practice operations
Senior operations leadership experience at a national level
Track record of developing and delivering strategy across multiple regions and large site portfolios

Experience leading complex, multisite organisations and driving consistent performance at scale

Why join us?

Innovative Environment: Be part of a forward-thinking organization committed to excellence and innovation.
Impactful Role: Make a significant impact by driving key strategic initiatives and operational improvements.
Growth Opportunities: Opportunities for professional development and career advancement within a supportive team culture.
Learning: Our internal CPD hub contains over 1,000 courses.

Benefits:

33 days holiday (inclusive of bank holidays) + 1 day extra holiday per year up to 5 years
Buy/sell holiday scheme
Private healthcare
health cash plans – save on every day health treatments
Enhanced maternity/paternity/adoption leave
Generous staff discount on pet care and products.

Plus many more!

CVS: A Place to Belong

We're proud to be an inclusive employer where everyone is encouraged to be themselves. We celebrate diversity and are committed to building a workforce that reflects the communities we serve.