Operations & Insurance Coordinator

ECOM Agroindustrial Corp. Ltd is a leading global commodity merchant and sustainable supply chain management company. As an origin-integrated business operating in over 40 major producing countries worldwide, ECOM focuses primarily on coffee, cotton, and cocoa, as well as participating in selected other agricultural product markets. ECOM is one of the top two merchants in coffee, the largest coffee miller, and amongst the top merchants in cocoa, making ECOM a top tier participant in each of its core businesses. Its strategy allows ECOM to act as sole intermediary and an integrated supplier for its end customers.

Our Cocoa Bean Trade Desk is based in our London office which is supported by a Shipping Team that provide vital support to the Trade Desk by delivering our trade/contracts to our customers and suppliers.

The Role

We are looking for an Operations & Insurance Co-ordinator. Working with the Trade team the individual will be responsible for the physical shipment of cocoa beans to our customers. Duties will include:

• Working with the Operations Manager to provide logistic support to the trading team.
• Liaising with our overseas operations, suppliers, shipping lines, freight forwarders and warehouse partners.
• Monitoring of shipments and all related documentation.
• Checking & processing invoices for payment and liaising with the Accounts team.
• Timely and accurate entering of data to our in-house system.
• Monitoring and handling of damages in accordance with FCC rules.
• Assisting with Insurance Claims, submitting monthly insurance declarations and reporting.
• Position keeping.
• Providing management reports using Excel – working knowledge of Pivot tables, VLOOKUPS & IF functions desirable.

Skills & Experience

• At least 3 years proven experience in shipping/logistics within a similar environment.
• Commodities related experience preferred.
• Highly organised with the ability to track and manage a variety of shipments within a fast-paced environment.
• Prior experience of insurance preferred.
• Excellent communications skills.

The role will involve some travel, both to origin countries as well as 3PL/4PL providers across Europe