Operations Lead - 6 Month Secondment - Circle Health Group
Company
Location
Bedford, England, United Kingdom
Posted At
7/18/2025
Advertise with us by contacting: [email protected]
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Description
Overview
Operations Lead
Circle Integrated Care - Bedford
37.5 Hours & 6 Month Secondment
Salary: Competitive (depending on level of experience, training and qualification)
Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for an Operations Lead to join their team of staff.
This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties Of This Role Include
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy
Operations Lead
Circle Integrated Care - Bedford
37.5 Hours & 6 Month Secondment
Salary: Competitive (depending on level of experience, training and qualification)
Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for an Operations Lead to join their team of staff.
This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties Of This Role Include
- Lead the day-to-day operations of Circle Integrated services, ensuring safe, timely and high quality delivery across all pathways (MSK, Dermatology, Podiatry, etc.).
- Monitor and manage capacity, waiting times, clinic utilisation and referral volumes to ensure contractual KPIs and ICB expectations are met.
- Use data and BI tools to monitor service performance, identify risks or delays, and implement mitigation plans.
- Drive improvements in RTT performance, productivity, referral triage, and patient communication.
- Line manage team leaders and support the development of administrative and operational staff through appraisals, supervision and training.
- Oversee rotas, sickness/absence, recruitment and HR processes in accordance with CHG policies.
- Proven experience in operational service delivery within NHS, independent healthcare, or a community-based setting.
- Strong understanding of integrated care systems, referral pathways and RTT performance standards.
- Experience managing teams, rotas, and workforce planning.
- Excellent stakeholder management and communication skills.
- Strong data literacy – able to interpret dashboards, spot trends and implement action.
- Confident in Microsoft Office Suite, especially Excel and Teams.
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy
Advertise with us by contacting: [email protected]
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