Operations Manager

CompanyArcus FM

LocationSouth West, England, United Kingdom

Posted At1/13/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (39.0%).

Occupation Type

Financial managers and directors

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£75,100 (£38.51 per hour)

Occupation rate applies

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Description

About the Company

Operations Manager - covering West Midlands and South West England. Therefore, the successful candidate will live within this area.

Please note that the closing date for applications is 06/02/2025 at 17:00.

You will be working cross-contract with a handful of high-profile clients within an industry leading Facilities Management organisation.

About the Role

As Operations Manager you will be responsible for a regional business unit and will be required to manage all budget and costs across your P&L, you will be responsible for managing reactive day to day works through your Area Support Manager and Managing Engineers and also be expected to drive strategy and the longer term plans for service delivery and future opportunities. The role will be focused on current service delivery to identify improvement areas needed and opportunities to change the way we work.

Responsibilities

Achievement of service level agreements and key performance indicators through delivery of all contracted services, as per contract.

Driving performance improvements in customer service, operational services and productivity, through the effective management, training and development of teams.

Oversee the cost efficiency and profitability and in conjunction with Finance, monitor the financial results and assess cost efficiencies.

Reinforce ways to ensure competitive advantage through encouraging the delivery of creative and diverse projects.

Work alongside the HR Business Partner to manage career development of staff to ensure maximum productivity and retention.

Achieve high standards of H&S and develop safety culture in the business.

Qualifications

ONC/HNC in an engineering discipline
C&G 2391 – Ideal but not essential
IOSH Managing Safely or equivalent

Required Skills

Effective P&L management, delivering profitability
People management systems and processes
Customer Service standards
Developed knowledge of H&S systems, process and procedures
A proven track record within a management role in the Mechanical, Electrical and Refrigeration services with the retail sector or FMCG

Previous demonstrable management role within a similar industry

Have the ability to identify and implement innovative and effective business improvements

Regulations relating to services provided

Preferred Skills

When you join us you will receive:

Salary: £64,500 - £67,000 (dependent on experience)
Up to 20% discretionary bonus scheme, subject to achievement of targets
Car allowance: £6,936
Salary Sacrifice Electric Vehicle Scheme
Private Medical (individual)
Laptop and Mobile
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
25 Days Annual Leave + Bank Holidays
Access to state-of-the-art training academy
Funded Training Sponsorship Scheme
Refer a Friend reward scheme
Cycle to Work Scheme
Health Cash Plan
Up to 10% off B&Q/ Trade Point
20% off Nuffield Fitness and Wellbeing Centres

Pay range and compensation package

Other factors: The post holder must reside within the geographical boundaries of the zone and be able to work flexibly, as determined by business requirements, including weekend working on a rota basis. At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation.

Equal Opportunity Statement

To be considered for this position please submit your application via the ‘apply’ button.