Operations Manager

About us

At Design Bridge and Partners we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, we are united in our ambition to achieve real impact for our clients’ brands benefiting their business, people and the planet.

With expertise across brand strategy, brand design, brand engagement and brand effectiveness our clients across the world include NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt and the BBC.

About the role

We are looking for an Operations Manager to join our London studio, playing a pivotal role in matching the right talent to the right projects at the right time. This is a high-energy, high-impact role where you’ll work closely with Client Leadership, Creative Directors, and the wider Operations team to ensure every piece of work is delivered to the highest creative standard.

You’ll be deeply involved in the allocation of in-house and freelance talent, supporting the creative process in a fast-paced studio environment, and helping maintain operational excellence across the board. From strategically matching skills to briefs, to negotiating and onboarding freelance support, you will be at the heart of ensuring our projects run seamlessly and our clients are consistently impressed. Your role will also include tracking resource utilisation, identifying opportunities for efficiency, and contributing to continuous improvements in our ways of working.

About you

You’re a natural organiser with a deep understanding of the creative process and an instinct for spotting the right talent for the right job. You thrive in a collaborative environment, are adept at balancing multiple priorities, and remain calm under pressure.

You have experience in resource planning, ideally within a creative studio, and you know how to manage both in-house teams and freelance partners with professionalism and warmth. You’re as comfortable negotiating freelancer rates as you are supporting a Creative Director with resourcing decisions, and you always keep the client experience front of mind.

Skilled in communication, proactive in problem-solving, and meticulous in your approach, you bring both structure and agility to the way you work.

Why us?

We’re passionate about our people and their careers. We’ll help you develop your skills and provide you with outstanding benefits. So you’ll have a chance to make your mark on our future, as we make a mark on yours. We’re proud to be the world’s most awarded brand design agency, with 28 Cannes Lions to our name and Creative Review Annual’s Most Creative Design Agency of the Year 2024. You’ll get to take new projects to award-winning potential, as part of a connected team of brilliant, tenacious people right by your side and across the world.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Design Bridge and Partners, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Due to the volume of applications, we unfortunately can only respond to successful candidates.

We will not accept unsolicited CVs or approaches via recruitment agencies.

#LI-DNI #LI-DNP