Operations Manager

Are you a multitasking self-starter looking for your next challenge and ready to drive operational efficiency in a buzzy agency?

Key details

• Operations Manager, £35-37k
• Hybrid working - 3 days in our Angel office
• Minimum of 2 years’ relevant experience
• Digital agency working in the Hospitality, Travel, Food & Drink and Entertainment sectors

Who we are

At Propeller, we're more than just a digital agency, we're passionate individuals who love what we do. We're dedicated to delivering exceptional results for our clients by helping them capture digital attention and turn that attention into more conversions, engagement, and bookings.

Key responsibilities

• Workflow management: Work with all teams to manage demand planning and scheduling, monitor and report on utilisation
• Service desk: Ensure briefs are clear and tickets are effectively prioritised, scheduled and delivered
• HR: Manage recruitment process, onboarding and offboarding, ensure all HR processes followed, keep our HR software up to date
• Office management: Coordinate maintenance, fire safety, utilities, suppliers and equipment
• Synergist and Jira: Own our internal reporting tools, prep monthly leadership reporting

Benefits:

• 25 days’ annual leave, excluding public holidays
• £500 annual wellbeing budget for you to spend as you see fit
• Hybrid working
• Regular social events and after work drinks
• Treats on your birthday & at Christmas

If you've got great organisational skills and you're a people person, we'd love to hear from you!