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Description
Job Title: Operations Manager – Remediation (Mortgages & Unsecured loans)
Location: United Kingdom, Remote
Contract Length: Till the end of 2025, extension into 2026
Competitive Day rate via Rockford Payroll
Role Overview:
Deloitte Operations are seeking a results-driven Operations Manager to lead and manage the remediation function for our mortgages and unsecured lending portfolios. This role will play a critical part in ensuring operational integrity, delivering regulatory compliance, and driving customer-centric outcomes through the remediation of historic issues, customer redress, and process corrections.