Operations Risk & Controls Manager (Maternity Cover)

London, England, United Kingdom

8/8/2025

About InvestEngine

We’re a London-based fintech on a mission to make ETF investing simple and accessible. Over 100,000 clients have trusted us with over £1.5 billion in assets — and we’re just getting started. We’ve been featured by Forbes, MoneyWeek, and Finder, and we’re growing fast with big ambitions.

About the Role

We’re looking for an Operations Risk & Controls Manager to join InvestEngine on a 12-month maternity cover contract, with the possibility of becoming a permanent role. In this high-impact position, you’ll own and mature our operational risk framework, ensuring our processes, controls, and governance structures keep pace with our growth. You’ll work closely with Operations, Compliance, Product, and Engineering to identify risks early, design effective mitigations, and build a strong risk culture across the business.

What You’ll Do

• Shape & mature our operational risk framework — from governance structures to impact tolerances and stress testing.
• Identify, assess & monitor operational risks across all business units, ensuring risks are measurable, not just conceptual.
• Design and implement robust, scalable controls and policies to mitigate risks and meet regulatory requirements (FCA, GDPR).
• Deliver risk reporting — including full KRI dashboards across business units, with clear insights for senior leadership.
• Automate incident reporting and resolution workflows to capture complete lifecycles and reduce manual overhead.
• Train and engage teams on risk awareness, embedding a shared culture of ownership and proactive mitigation.
• Collaborate cross-functionally to align risk controls with operational, product, and compliance priorities.

What We’re Looking For

• 5+ years’ experience in operational risk, controls, or governance within financial services or another regulated industry.
• Proven track record in designing and embedding risk management strategies.
• Strong analytical skills — comfortable turning complex data into actionable insights.
• Excellent communication skills — able to engage senior stakeholders and lead impactful risk workshops.
• A proactive, ownership-driven mindset — you spot issues early and see them through to resolution.
• Relevant qualifications (ISO 31000, IRM) and a degree in business, finance, or similar are desirable.

How We Work

We’re a lean, fast-moving team that values clarity, ownership, and transparency.
You’ll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms.

What We Offer

Impact from day one
You’ll be tackling real operational challenges that have a direct impact on the stability, efficiency, and growth of the business.

Room to grow
As we scale, there’s plenty of scope to broaden your responsibilities, influence how we work, and help shape our long-term risk strategy.

Transparent and open culture
From regular company updates to open channels of communication, we make sure decisions are shared and collaboration is the norm.

Supportive team
You’ll be working alongside knowledgeable professionals who are experts in their fields — smart, driven, and generous with their expertise.

Remote and flexible
Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively.

Our Hiring Process

1. Introductory call with our Talent team
2. Gamified cognitive assessment to understand how you think and problem-solve
3. Competency interview focused on your experience in operational risk and controls (may include a short task or case study)
4. Senior leadership interview to explore alignment with our culture, values, and strategic direction