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Copyright © 2025
Copyright © 2025
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Operations Support Manager
Permanent, Full-time
Location: London, Cardiff, Belfast, Edinburgh (Hybrid – min. 2 days in office) or remote working.
About the Electoral Commission
The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.
As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.
About The Role
This is an exciting opportunity to build and lead a small, high performing team at the heart of the Electoral Commission’s Electoral Administration and Regulation Directorate. The Directorate leads the Commissions regulatory functions, working with those who deliver electoral services and those who participate in the democratic process.
You’ll play a key role in shaping how the Directorate delivers on its corporate responsibilities during an exciting period of change and growth. Directly supporting our mission to maintain trust and integrity in the democratic process, from driving operational and financial planning, to embedding quality assurance and performance insight across the Directorate. You will have scope to influence how we work, develop processes that make a lasting impact and gain high level exposure across the organisation.
As the Directorate’s lead for operational support, you will be a trusted advisor and key link between our team and the wider organisation. You’ll be involved in work that shapes strategic decision making, enhances efficiency and drives improvement across our operations.
As our Operations support manager you will:
What we’re looking for
We’re looking for an organised, proactive leader who can balance strategic oversight with hands on delivery. You’ll be confident in managing competing priorities, influencing at all levels and delivering measurable improvements that benefit the Directorate and the Commission as a whole.
Your ability to build strong relationships, analyse complex challenges and find practical solutions will help us achieve our goals.
You’ll bring with you:
Why work for us?
We offer a strong total reward package, including:
How to apply
We are committed to fair and inclusive recruitment. To reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.
Please submit:
An anonymised CV, which must not include:
An anonymised cover letter, clearly outlining how you meet the essential criteria listed in the job description.
If a specific qualification is required (e.g. a chartered status), you may include its title (e.g. “CIPFA-qualified accountant”) but not the awarding body or dates.
If the role only asks for general education (e.g. “educated to degree level or equivalent”), simply state this—no further detail is needed.
Failure to comply with these anonymisation instructions may result in your application being withdrawn.
Supporting Disabled Applicants
The Electoral Commission is proud to be a Disability Confident Employer. As part of our commitment, we offer a guaranteed interview scheme for disabled applicants. If you have a disability and meet the minimum essential criteria listed in the job description, you will be offered an interview.
To be considered under this scheme, please indicate this when you apply. We also welcome requests for reasonable adjustments during the recruitment process or in the workplace.
Key dates
London-based applicants should expect in-person interviews. Applicants from devolved nations may be interviewed virtually via Microsoft Teams.