Role: Shift Coordinator (Fixed Term Contract - 6 Months)
Career Step Level: Step level 1.3
Location: Blyth, Worksop
📣 A bit about the role
As the Shift Coordinator within our UK Operations team, you’ll play a key role in ensuring the smooth and systematic running of our manufacturing and stock processes across Rudie’s Kitchen and Ace’s Pantry. This role is all about driving accuracy, improvements, efficiency, and traceability through our ERP systems, supporting our teams to perform at their best by ensuring our digital processes match our physical world.
It’s an exciting time to join as we scale from one to two manufacturing sites, and we’re looking for someone who thrives in a dynamic, fast-moving environment, with a keen eye for technology and systems. You'll be the go-to expert for everything systems-related, leading improvement projects across Production, Technical, Warehouse, and Fulfilment. Whether it's ensuring stock accuracy reporting, championing system compliance, or helping shape the future of our systems and process set-up, your work will make a real difference in how we grow - faster, smarter, and stronger, ensuring scalability in all instances.
A bit more detail
As part of the role, the Shift Coordinator will:
- Responsible for the maintenance of our MWS/ERP system ensuring full traceability is maintained and processes within are constantly improving.
- Be the expert in ‘what is out there’ in terms of technology, software and hardware relevant to our operation.
- Own the process of ensuring what we physically use is systematically transacted accurately, on time and in full. Ensuring our systematic production consumption is in line with the physical process.
- Be a key voice in weekly connects, flagging blockers, driving improvements, and helping the team stay focused on what matters.
- Support reporting on Manufacturing Yield, identifying areas for improvement, working closely with the Operations Finance team.
- Keep a close eye on quality and stock systems, carrying out regular audits and identifying opportunities to make things faster, simpler, and stronger.
- Hold action owners accountable for implementing actions that impact performance.
- Carries out investigations on shift regarding stock accuracy and compliance matters when appropriate.
- Support and challenge, making sure action owners follow through on their commitments and helping remove obstacles when needed.
- Support Master Data on SAP across the Operation, expanding from one to two manufacturing facilities and systematic entities.
- Work cross functionally to lead and deliver system and process based continuous improvement projects relating to functions including but not limited to; Technical, Warehouse, Production, and Fulfilment, working closely with the SAP Development team.
- Audit and ensure the completion of daily systematic transactions, ensuring our processes are continuously improving and being followed and not disrupting growth or general performance of the business.
- Drive stock accuracy by owning the procedure and feeding into the Warehouse teams and owning our Hardware, Processes and Systems.
👋 A bit about you:
✅ Essential Criteria
- High-level IT Literacy - Confident using a wide range of IT systems, software, and digital tools, with the ability to learn and adapt quickly in a tech-enabled operational environment.
- System Accuracy - Proven ability to maintain high levels of system accuracy and ensure full traceability across manufacturing and stock processes.
- Audit & Improve / Continuous Improvement - Experienced in conducting quality and stock audits, identifying process inefficiencies, and driving or contributing to continuous improvement initiatives.
- Stock Investigations - Comfortable investigating stock discrepancies, ensuring compliance, and resolving root causes to maintain integrity across physical and digital inventories.
- Data-led or Analytics Mindset - Able to interpret operational data to inform decisions, identify trends or anomalies, and confidently act on insights, particularly around yield, waste, and inventory metrics.
- Loves dogs (naturally)
⭐ Desirable Criteria
- Cross-Functional Delivery - Able to work effectively across departments (e.g., Warehouse, Production, Technical) to implement system and process improvements.
- Operational Streamlining - Takes a proactive approach to simplifying and strengthening operations by identifying opportunities to reduce complexity and inefficiency.
- Stakeholder Support - Skilled at supporting and constructively challenging stakeholders to follow through on actions and embed improved ways of working.
- Team Engagement - Comfortable contributing in team discussions, flagging blockers, and helping others remain focused and aligned with priorities.
- Accountability Driving - Willing and able to hold peers and action owners accountable to commitments, ensuring momentum and follow-through.
- Tech Awareness - Curious about emerging technologies and their applications in manufacturing or logistics environments.
- Ops Tech Expert - Aspires to become a go-to expert in operational systems and tools, staying informed on what’s available and most relevant to business needs.
- Data Trend Analysis - Confident identifying and acting on trends in data, particularly to improve stock control and manufacturing outcomes.
- ERP/WMS Knowledge - Familiarity with ERP or WMS systems is advantageous, especially in a manufacturing or logistics setting.
🐶 A bit about us:
At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just that, we need a team of forward-thinking, driven people who love dogs as much as we do. And we need quite a big kitchen too. Which is precisely why we have built one.
Located in Doncaster, Rudie's Kitchen and Ace's Pantry are where all the magic happens, so to speak. It's where the tasty Butternut meals and treats will be gently cooked, using human-quality ingredients because, the way we see it, we wouldn't serve food to dogs that we wouldn't be happy to eat ourselves. At Butternut, we believe dogs deserve better, and if that's something you think too, we want to hear from you.
Butternut has come a long way since Kev & Dave (co-founders) hand-delivered the first Butternut Box, and we are now looking for brilliant people to join the team for this next part of the story.
Are you up for the challenge?
🥳What's In It For You?🥳
- Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday)*
- Plus an extra day for each year of service (up to 5 days).*
- 39 hours of pre-booked paws days to support good wellbeing and self care.* (equivalent to 5 days)
- Unlock a £500 annual budget for personal learning and development.
- Enhanced parental leave
- Get discounted Private Medical Insurance with Vitality Healthcare.
- Discounted Gym membership with “MyGymDiscounts” helping you stay fit and healthy
- Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza!
- Treat your furry friend with an employee discount on Butternut Box.
- Say goodbye to parking woes with free parking and electric car charging.
- Team socials & events
- Prepare for adorable office dog overload—meet Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and many more!
- Holidays and Paws days are pro-rata for those working part time or job share
‼️ A few things to note
- There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible.
- We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
- Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
- We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.
- We are not looking for external agency support with this role.
