Ophthalmology Deputy Patient Access Manager
Location
Brighton, England, United Kingdom
Posted At
7/23/2025
Advertise with us by contacting: [email protected]
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Description
We have an exciting opportunity to join our friendly team .
You will be expected to provide comprehensive support working towards the achievement of key patient access target for the directorate for a group of designated services within Head Neck.
Ensuring the flow of patients into available clinics and theatre slots in the setting up accurate templates.
Managing outpatient and inpatient waiting list (both referral to treatment RTT and non RTT patients) as well as escalating any breaches to the 4 hour NHS standard in Sussex Eye A&E
Supporting the Patient Access Manager in the early identification of capacity issues affecting performance of 18 weeks, Urgent Suspected Cancer referrals and other referral to treatment standards.
Working closely with the Ophthalmology failsafe, including cross cover, when appropriate.
Working closely with the Patient Access Manager, validation team, rota co-ordinator and the relevant booking colleagues and clinicians to ensure all data entries on PAS correctly reflect the patient’s RTT status data accuracy within their Directorate(s).
Working with clinical teams to ensure they fully understand the requirements of the Patient Access Policy, ensuring adherence across their areas of responsibility.
Providing a point of contact for patients, relatives and GPs who remain with queries and questions that cannot be resolved by our booking teams.
To provide cover to support the Patient Access Manager in the daily management of local non-centralised administration staff.
To work with the Patient Access Manager in developing, supporting, improving amending and undertaking rota administration and co-ordination for the Directorate.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
For further details / informal visits contact: Name: Michelle Riley Job title: Head & Neck Personal Assistant Email address: [email protected] Telephone number: 01273696955
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You will be expected to provide comprehensive support working towards the achievement of key patient access target for the directorate for a group of designated services within Head Neck.
Ensuring the flow of patients into available clinics and theatre slots in the setting up accurate templates.
Managing outpatient and inpatient waiting list (both referral to treatment RTT and non RTT patients) as well as escalating any breaches to the 4 hour NHS standard in Sussex Eye A&E
Supporting the Patient Access Manager in the early identification of capacity issues affecting performance of 18 weeks, Urgent Suspected Cancer referrals and other referral to treatment standards.
Working closely with the Ophthalmology failsafe, including cross cover, when appropriate.
Working closely with the Patient Access Manager, validation team, rota co-ordinator and the relevant booking colleagues and clinicians to ensure all data entries on PAS correctly reflect the patient’s RTT status data accuracy within their Directorate(s).
Working with clinical teams to ensure they fully understand the requirements of the Patient Access Policy, ensuring adherence across their areas of responsibility.
Providing a point of contact for patients, relatives and GPs who remain with queries and questions that cannot be resolved by our booking teams.
To provide cover to support the Patient Access Manager in the daily management of local non-centralised administration staff.
To work with the Patient Access Manager in developing, supporting, improving amending and undertaking rota administration and co-ordination for the Directorate.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
For further details / informal visits contact: Name: Michelle Riley Job title: Head & Neck Personal Assistant Email address: [email protected] Telephone number: 01273696955
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Advertise with us by contacting: [email protected]
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