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This role will design creative learning solutions, develop and upskill our teams within Next and any of our impacted partners/suppliers to use our Finance platforms efficiently and effectively.
Providing an accessible and personalised service to the Finance Team to ensure that our Finance systems are fully utilised and the correct processes and procedures are followed
.
This role will also deliver our Oracle Finance training programme covering topics such as Chart of Accounts, General Ledger Accounts Receivable and Accounts Payabl
e.
Purp
ose
This position is responsible for developing creative learning solutions and enhancing the skills of internal teams at Next, as well as external partners and suppliers, in the efficient and effective utilization of our Finance platforms. The role ensures comprehensive understanding and correct adherence to processes and procedures within the Finance systems, and will also deliver the Oracle Finance training program, encompassing areas such as Chart of Accounts, General Ledger, Accounts Receivable, and Accounts Paya
ble.
Key Responsibil
ities
Digital Learning Design & Develo
- pment:Design, develop, and maintain digital learning solutions including e-learning modules, video content, and print reso
- urces.Collaborate with subject matter experts to create accurate and relevant course co
- ntent.Conduct thorough learning needs analyses across all Finance areas to identify core training require
- ments.Evaluate training effectiveness against learning objectives and propose improve
- ments.Ensure digital learning materials are current and meet the needs of the business, suppliers, or TEP cl
- ients.Manage online learning communities and maintain the Learning Management System
(LMS).
Digital Adoption Platform (DAP) Mana
- gement:Develop and design in-application guidance using Oracle Guided Learning (OGL), providing just-in-time learning through flows, help icons, and p
- op-ups.Rigorously test and deploy features in accordance with change management pro
- cesses.Troubleshoot issues by collaborating with external stakeh
- olders.Monitor usage weekly and suggest enhancements to improve user expe
- rience.Maintain features in alignment with system updates and user fe
edback.
Training D
- elivery:Deliver face-to-face and virtual training sessions to Next and TEP colleagues and managers, facilitating full utilization of Finance
- Systems.Administer the Finance training program to Finance colleagues, covering Oracle ERP and EPM
- systems.Adjust instructional style to meet diverse audience needs and ensure individual learning objectives are a
- chieved.Conduct learning needs analyses for all Finance system areas to pinpoint specific learning requi
- rements.Maintain training materials to reflect the latest information and business, supplier, or TEP clien
- t needs.Identify situations where training is not the optimal solution and recommend alternative interv
- entions.Provide high-quality customer service, offering support and guidance t
- o teams.Evaluate training outcomes to confirm that learning objectives have b
een met.
Communication Ma
- nagement:Assist in managing internal communications by developing and executing effective c
- ampaigns.Ensure consistency in tone of voice, branding, and messaging across all Next and TEP client commun
- ications.Collaborate effectively with the internal communicati
ons team.
Project M
- anagement:Engage with various stakeholders within Next, suppliers, and TEP to ensure services meet business area req
- uirements.Proactively challenge existing processes, advocating for user-centric improvements and providing constructive
- feedback.Lead projects through all stages of the project
- lifecycle.Manage multiple concurrent projects to ensure timely c
- ompletion.Collaborate with other Finance Transformation team members to deliver a holistic service that incorporates a blended learning approach (e.g., 70:20:
10 model).
Administrati
- ve Support:Provide administrative assistance for training activities, including resource organization and ven
- ue booking.Independently manage travel and accommodation bookings in adherence to comp
any polic
- y.
About youProficient knowledge of Oracle Fusion and proven experience in Oracle ERP impl - ementations.Experience operating in a fast-paced
- environment.Demonstrates an innovative, creative, and self-motivat
- ed approach.Possesses strong busi
- ness acumen.Excellent verbal and written communica
- tion skills.Adept at utilizing relevant platforms for key message di
- ssemination.Acts with integrity and demonstrates respect
- for others.Passionate about fostering colleague learning and
- development.Strong collaborative and influencing skills with s
- takeholders.Ability to build relationships easily and adapt communic
- ation style.Proven experience providing feedback to senior busin
- ess leaders.Exceptional project management c
- apabilities.Ability to plan, organize, and prioritize workload effectively to mee
- t deadlines.Capable of working under pressure and managing high volu
mes of wo
- rk.
EssentialDemonstrated experience in designing learning interventions using tools such as Articulate E-learning and Adobe Suite (Illustrator, Photoshop, After Effect - s, InDesign).Project managemen
- t experience.Expertise in designing, delivering, and facilitating learning i
- nterventions.Experienced user of GSuite (Gmail, Slides, Docs,
- Meets, Chat).Willingness to travel frequently to Next Head Office, Distribution Centres, Stores, and
TEP clie
- nts.
DesirablePrior experience with a digital adoption platform, such as Oracle Gu - ided Learning.Familiarity with a Learning Mana
gement System.
