OTC Officer

Warrington, England, United Kingdom

7/31/2025

Job Description

We are seeking an organised and efficient Order to Cash Officer to join our finance shared service team. The successful candidate will play a crucial role in billing customers within an agreed SLA and covering the credit control function

• Generate and send invoices & credit notes to customers within a agreed SLA
• Collaborate with commercial departments to resolve any billing queries
• Setting up new jobs in the system
• Contribute to the improvement of Order to Cash processes
  
  

Cover Duties Can Include

• Sending Monthly Statements to customers
• Sending weekly dunning letters to customers.
• Chasing overdue debt by email and phone
• Sending weekly aged debtors to pillar finance teams
  
  

Qualifications

• Strong attention to detail
• Excellent time management and organisational skills
• Effective written and verbal communication abilities
• Experience in accounts receivable or a similar role (desirable)
• AAT qualification (desirable)
• Solid understanding of accounting principles and practices (desirable)
• Ability to work independently and as part of a team
  
  

Additional Information

United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society.

United Living Group Is Comprised Of Four Complementary Businesses, All Dedicated To Realising Our Vision Of Creating a Connected, Sustainable Future

Property Services – We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients.

Infrastructure Services – Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK’s largest network owners and operators. The work we do supports the requirement for effective solutions to address the UK’s decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets.

New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind. We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow.

Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK.