Outpatients Supervisor
Location
West Midlands, England, United Kingdom
Posted At
7/7/2025
Advertise with us by contacting: [email protected]
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Description
Job Summary
University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship.
An exciting opportunity has arisen for an Supervisor in outpatients to be based within the Outpatient Directorate at our Stoke site.
Main duties of the job
This is a varied role involving supporting with any incoming calls to the Appointments Call Centre and booking outpatient appointments for patients in accordance with NHS national targets. Team building skills are imperative, as is the need to be self motivated with the ability to use your own initiative as and when necessary.
This role also involves supporting with the Cancer Bureau Team so the targets are met within the national guidelines
About Us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
18 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
205-7091641-A
Job locations
Royal Stoke Hospital
Newcastle Road
Stoke on Trent
ST4 6QG
Job Description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Job Description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Person Specification
Interview
Essential
Essential
Interview
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke Hospital
Newcastle Road
Stoke on Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke Hospital
Newcastle Road
Stoke on Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
LNKD1_UKTJ
University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship.
An exciting opportunity has arisen for an Supervisor in outpatients to be based within the Outpatient Directorate at our Stoke site.
Main duties of the job
This is a varied role involving supporting with any incoming calls to the Appointments Call Centre and booking outpatient appointments for patients in accordance with NHS national targets. Team building skills are imperative, as is the need to be self motivated with the ability to use your own initiative as and when necessary.
This role also involves supporting with the Cancer Bureau Team so the targets are met within the national guidelines
About Us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
18 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
205-7091641-A
Job locations
Royal Stoke Hospital
Newcastle Road
Stoke on Trent
ST4 6QG
Job Description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Job Description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Person Specification
Interview
Essential
- 5 Grade c's and above inc maths and english
- Previous management experience
Essential
- Previous NHS experience
- Customer Service
Interview
Essential
- Previous NHS experience
- Customer Service
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke Hospital
Newcastle Road
Stoke on Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke Hospital
Newcastle Road
Stoke on Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
LNKD1_UKTJ
Advertise with us by contacting: [email protected]
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