Outreach Worker

Liverpool, England, United Kingdom

8/6/2025

Believe in People?

The best people have one thing in common.

They care.

At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options.

Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

Are you wanting to develop your career in positively impacting the lives of individuals who use our Liverpool service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team.

We have an exciting opportunity for 2 Outreach Workers to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

Location Liverpool - Henry Street hub

Full Time Hours 37.5 per week (Monday to Friday)

Full time Salary Range £27,861.26 - £32,002.35 dependent on experience, (based on full time working hours, pro rata for part time hours)

• Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
  
  
  

About the role

• To engage with a range of individuals who have adopted ‘ street-based living’ including rough sleepers and beggars with a view to engaging them in appropriate services and moving them into more settled lifestyles.
• Deliver targeted outreach, engaging with clients that may face barriers to treatment
• Increase service user choice, service user involvement and empower service users to maintain sustainable change; working collaboratively and proactively to ensure that services are fully co-ordinated and are working collectively towards the achievement of goals and positives outcomes for each individual client.
• To build and develop service users’ personal strengths and social networks in the UK and/or in the individual’s country of origin.
• To provide a range of flexible and effective interventions to engage with hard to reach service users.
• Going on outreach shifts; these include in all weathers on early mornings and nights
• Providing screening, assessment, and recovery planning and onward referral
• Engaging with individuals experiencing rough sleeping and people involved in street-based activity.
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Working with partner agencies to support people using services to access accommodation, physical and mental health services, substance use services, benefits etc.
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives promoting recovery, resilience, peer support and self-determination
  
  
  

About you

• Have a strong understanding of complex substance use and have experience of working within a similar field.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills.
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
• Ability to manage change successfully in a way that prioritises the needs of service users.
• Work flexibly and be prepared to work some evenings and weekend where necessary
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.
  
  
  

What We Offer

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
• Participation in a contributory pension scheme.
• A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
• A warm and supportive team environment.
• Extensive training, career development, and progression opportunities.
• Refer a Friend Scheme.
  
  
  

Please reflect the attached Job Description and Person Specifications in your application.

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here Skilled Worker visa Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.

Direct applications only — we will not be engaging agencies for this vacancy.

CGL points 23 to 28 (£27,861.26 - £32,002.35)

N/A - Outside London Weighting Area

20/8/2025

Louise Dolan | [email protected]

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.