Paralegal, Personal Injury - Serious Injury

About The Team

The team specialises in high-value serious injury claims, including cases involving brain and spinal injuries, amputations, and fatal accidents. They have acted for numerous clients who have sustained life-changing injuries, working closely with them to ensure that rehabilitation and support are in place as early as possible.

The successful candidate will support the wider team across a broad range of personal injury matters, with a high level of partner and associate contact. This position is well-suited to someone seeking to build a career in personal injury law and who is motivated by securing justice for individuals and their families.

Main Duties And Responsibilities

• Assist with drafting documents (e.g. letters of instruction, witness statements and attendance notes), client liaison, research, general correspondence, assist with procedures relating to costs collection and administrative support.
• Sort and review medical and financial records, liaise with medical professionals, financial institutions, and other solicitors.
• In the absence of supervising fee-earner, ensure that urgent matters are referred to appropriate personnel.
  
  

File/case management

• Attend court on applications, trials etc. when requested to do so.
• Thorough and accurate note taking at meetings and preparation of file notes.
• Preparing court and other documents for the approval of the fee earner.
• Organising and preparing court and other bundles.
  
  

Client relations

• Communicate effectively; be approachable and professional in all dealings.
• Ensure invoices are requisitioned/ paid in as instructed. To ensure monetary transactions are dealt with efficiently and in accordance with office procedures.
• Telephone clients/other contacts as and when necessary, dealing with such calls in a courteous and efficient manner.
  
  

Filing

• Ensure electronic files are kept up-to-date and copies of correspondence/ documents are stored correctly, open new files/close old files as required.
• Pay attention to detail and ensure accuracy.
  
  

Training

• To try and keep up-to-date by attending in-house seminars, through research, reading and attending courses if appropriate.
• To ensure that adequate training is received to be able to gain maximum benefit from the firm's investment in Information Technology.
• Any other tasks as might from time to time will be required.
  
  

Performance measured by

• Effective support to the wider fee-earners.
• Good quality of written documents.
• Efficiency in dealing with work and accuracy of work produced.
• Ability to work with initiative; maintaining a flexible and responsible approach.
• Personal development and contribution to the overall objectives of the firm.
• Good attendance and timekeeping.
  
  

Person specification

• Genuine interest to work with a leading claimant law firm and passionate about providing access to justice to all.
• Good academic background with relevant legal qualifications.
• Experience with drafting legal documentation and correspondence.
• Demonstrable experience in using a variety of IT packages (MS Word, Excel, Case Management Systems and Outlook).
• Proven ability to communicate accurately, clearly and concisely, both verbally and in writing with a wide range of clients and various stakeholders.
• Proven ability to organise and prioritise a complex workload and work to tight deadlines whilst maintaining a positive attitude.
• Proven ability to work and contribute in a team environment.
• Proven ability to be self-sufficient in relation to administration, typing and IT requirements.
  
  

Desirable

• Relevant paralegal experience in personal injury.
• Experience in interviewing clients, taking witness statements, dealing sensitively and managing difficult situations and conversations.
• Experience in sorting and reviewing medical and financial records.