Partner Sales Lead

As a Partner Sales Lead with Syndeo, you will be pivotal in driving Syndeo’s go-to-market partner strategy. Acting as the primary point of contact for key partners, you will enable, develop and manage these relationships to develop new business opportunities and drive revenue growth. The role requires a blend of technical expertise, partner enablement skills and a sales mindset to succeed.

Acting as a sales specialist augmenting partner account management and new business development teams, you will bring knowledge and expertise of the Syndeo solution and value proposition to identified prospects and leads.

Given that you will be working within a team, you must have good interpersonal and communication skills, as well as the ability to work well within a fast-paced environment and to tight deadlines. Your style is to get things done with minimum friction and to respond rapidly when called on. You will be a logical thinker, meticulous and professional.

If you are a highly motivated and results-driven professional with experience in CX, CCaaS, or contact centre solutions this may be the ideal opportunity for you.

Your key responsibilities will be

• Partner Enablement: Train and equip partners with the knowledge, tools and support needed to sell Syndeo’s solutions; Develop co-branded enablement materials, including pitch decks, demos and case studies.
• Sales & Pipeline Development: Build and nurture a sales pipeline of opportunities through partner collaboration, resulting in the closure of Annual Recurring Revenue (ARR) deals; Drive joint go-to-market strategies with partners, including co-selling and account mapping; Identify and pursue prospects to develop direct leads, which may be brought to the relevant partner channel for fulfilment; Maintain accurate pipeline tracking and realistic forecasting through CRM tools; Identify and execute cross-sell and upsell opportunities within the partner ecosystem by introducing additional services and features, driving additional revenue.
• Relationship Management: Build and nurture long-term relationships with partners, ensuring alignment of goals and regular communication; Develop and execute partner success plans to drive account growth and retention; Foster trust and collaboration with partners’ sales and technical teams; Work closely with Syndeo’s marketing, product development and customer success teams to ensure high customer satisfaction and develop strategic account plans.

Skills and experience required include

• 7+ years’ experience in the CX, CCaaS or contact centre domain.
• Previous experience in a sales engineering or pre-sales role, ideally in a partner environment.
• Proven ability to build and nurture relationships with technology and services partners.
• Deep understanding of SaaS solutions and the enterprise sales process.
• Technical aptitude to understand and articulate Syndeo’s Conversational AI solutions to partners.

Nice to Have

• Experience managing partnerships with organisations like Orange, Five9s, Genesys and 8x8.
• A track record of achieving sales quotas and closing deals with enterprise accounts via partner sales.
• Familiarity with joint go-to-market planning and co-selling.

Benefits we provide 

• Competitive salary with annual pay review aligned to performance.
• Generous bonus based on achievement of sales quota.
• BUPA medical cover for you and your dependents.
• We offer a generous 35-day holiday allowance per annum (inclusive of public holidays). We encourage our people to take the time they need to travel, develop interests and spend time with family and friends.
• Enhanced company pension scheme.
• Fully remote or hybrid working.
• Exciting and fast-paced working environment.
• Part of an award-winning scale-up company.

We welcome talented people with

• Great communication skills: We’re all humans and we need to work as a team, so frequent and clear verbal and written communication is a must. 
• Self-driven work ethic: You need to be a self-starter who loves taking the initiative and seeing things through to completion.
• Curiosity and the desire to learn: Our business is evolving and growing fast. A desire to learn is key.

How to apply

• If you feel this might just be the job for you, please send a short email to careers@syndeo.cx telling us about yourself and attach a CV. Include the title of the position you’re applying for and your name in the subject.