Parts Sales Advisor – Stoke

About The Company

The Guest Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Professional Dealer and have been a family owned and run business for over a century.

The Group now operates out of 13 depots spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire. We provide all automotive services, from the initial sale to the complete care and management of entire fleet, no matter the size and scale. Here at the Guest Motor Group, we strive to provide the highest quality of automotive service to all our stakeholders, through fair and understanding interactions.

Employee Benefits

• Paid Overtime.
• Bonus Scheme.
• Increased holiday entitlement with length of service.
• Recruitment incentive awards.
• Healthcare scheme.
• Cycle to work scheme.
  
  

Working Hours

9:00am – 6:30pm, Monday to Friday

40 hours per week plus 1 in 4 Saturday mornings.

Main Duties And Responsibilities

• Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone

Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner

Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives

Excellent organisational skills in a customer service environment

Person Specification

• Prior knowledge of the automotive industry.
• Experience with accounting and payment processes including invoicing and payment collection
• Computer literate (word, excel and outlook).
• Excellent administration skills.
• Enthusiastic.
• Approachable.
• Outstanding organisation skills.
• Good clear telephone manner.
• Customer service driven.
• Strive to ensure customer satisfaction at all times.
  
  

Do you want to work for the largest Iveco and Fiat Van Dealer Group in the UK?

Would you like to join a family owned and run Company with over 100 years trading behind it?

If so then this may be the job for you!