The Private Care Patient Navigator is required at all times to promote Private Care values and to contribute to achieving Private Care’s strategy, goals and objectives. The post holder’s role in promoting and furthering these objectives will be commensurate with grade and designated
responsibilities.
The postholder is responsible for the administrative management and development of Private Care’s outpatient and radiology booking service, smooth running of clinics and inpatient bookings, ensuring that all private patients enjoy an exceptional experience, are clear about the next steps in their journey and experience continuity of care. This is a floating role, which covers outpatient, inpatient and radiology bookings.
Required
The postholder will be required to work flexibly on a rota basis to ensure there is cover for outpatient clinics which will run from:
08.00 – 20.00 Monday to Friday
08.00 – 13.00 on Saturday.
Uniform will be provided. The postholder will be expected to work flexibly and work from reception on a rotational basis.
The Private Care Patient Navigator is required at all times to promote Private Care values and to contribute to achieving Private Care’s strategy, goals and objectives. The post holder’s role in promoting and furthering these objectives will be commensurate with grade and designated
responsibilities.
The postholder is responsible for the administrative management and development of Private Care’s outpatient and radiology booking service, smooth running of clinics and inpatient bookings, ensuring that all private patients enjoy an exceptional experience, are clear about the next steps in their journey and experience continuity of care. This is a floating role, which covers outpatient, inpatient and radiology bookings.
The Royal National Orthopaedic Hospital NHS Trust strives to take a holistic approach to the management of risk; Health and Safety, Caldicott, Corporate and Clinical Governance requirements are all elements of risk management.
Risk management is fundamental in ensuring the safety of all whilst on Trust premises and in ensuring that a high level of quality care is continually provided. To support staff in the management of risk, the Trust provides training programmes and facilitates staff in the use of risk management identification tools. In turn, individuals are responsible for ensuring that they attend training sessions and adhere to the Trust’s policies and procedures, which includes the reporting of incidents, both actual and near miss.
For further details / informal visits contact: Name: Chanaide Butler Job title: Head of Operations Private Care Email address:
[email protected] Telephone number: 0208 909 5114
As above