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Are you a strategic thinker with a passion for ensuring operational excellence in healthcare? As a Patient Pathway Co-ordinator, the role is vital in supporting the directorate in delivering high quality patient care.
This is a varied but pivotal role involving managing and tracking patients in order to expedite their pathway in order to ensure patients receive treatment timely, with a focus on reducing waiting times within the Neurology Service.
It is important the candidate has efficient time management skills, the ability to prioritise and communicate with various stakeholders.
Experience of supervision would be an attribute, but training and development will be provided.
This post requires the post holder to be on-site.
- Pathway Coordination
- Provide expert knowledge of 18 weeks referral to treatment (RTT) rules and use them to manage all elective patient pathways. This will involve the tracking of patients on their waiting lists to ensure elective access targets are met.
- To understand and have a working knowledge of all other elective care performance frameworks (e.g. CWT)
- Working closely with patient pathway coordinator to update patient tracking lists (PTL) and reporting to Service Manager
- To assess, analyse, interpret and adjust information recorded on the Trust’s main electronic patient record (EPR) systems for the purpose of ensuring accuracy of data throughout a patient’s pathway
- Interacting with clinical staff and supporting clinical staff in clinical areas with pathway management.
- Liaising with clinicians, reviewing patient health records and cross referencing clinic letters to ensure patient tracking notes are accurate and up to date.
- Regular review of daily PTLs ensuring that patients are treated in accordance with Trust policy on waiting times. Staff Management
- This role involves direct line management of 1 Band 4 Patient Pathway Coordinator
- Manage, organise and support staff effectively through work planning, 1:1 meetings, appraisals and annual PDR including performance and productivity monitoring. Undertakes sample checking to comply with service standards and audits.
- Take initial responsibility for local resolution of problems that arise among the staff.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
For further details / informal visits contact: Name: Max Eldin-Taylor Job title: Head of Business Support Email address:
[email protected]
