The Patient Safety and Investigation Lead is a senior leader within the Quality team, responsible for driving forward the patient safety agenda and ensuring alignment of systems, processes, and practices across the Trust.
You will provide Trust-wide oversight of patient safety investigations in line with the Patient Safety Incident Response Framework (PSIRF) and lead system-based investigations that identify learning and drive sustainable improvements. Working closely with patients, families, and stakeholders, you will ensure a just and learning culture is maintained.
This role also includes operational leadership of the patient safety team, strategic input into the patient safety agenda, and implementation of the national patient safety strategy at a local level.
- Act as the principal lead for patient safety and investigations, applying systems thinking and providing expert advice across the organisation ensuring
- Lead patient safety incident investigations in line with national guidance and Trust policy, ensuring compassionate engagement with patients and families.
- Provide senior oversight of incident management processes and ensure sound understanding of the principles of PSIRF.
- Serve as the subject matter expert for Duty of Candour, supporting staff and leading sensitive conversations with patients and families.
- Deliver operational leadership for the patient safety team, including line management and resource optimisation.
- Contribute to the development and delivery of the Trust’s patient safety strategy and improvement initiatives.
- Promote a positive patient safety culture
- Provide expert advice on patient safety incident management and reporting requirements.
- Support training and capacity building for patient safety investigations across the organisation.
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
For further details / informal visits contact: Name: Lucy Winstanley Job title: Head of Patient Quality Email address: lucy.winstanley@wsh.nhs.uk Telephone number: 01284 712991
