Patient Services Assistant

Malton, England, United Kingdom

7/14/2025

Interviews for this position will be held in person ONLY. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.

An exciting opportunity has arisen for an enthusiastic, motivated Patient Services Assistant to join our award winning stroke service.

Over the past 20 years stroke care has changed dramatically. Stroke is now treated as a medical emergency, where time is brain, and our service has developed to reflect this.

Our needs lead service admitting patients aged 18 upwards comprises of a dynamic multi disciplinary team, including research staff, that deliver evidence based patient centred care along our stroke pathway, from admission through to discharge to the community.

If you are interested in stroke care and want to be part of this busy, dynamic, innovative research active stroke service then we would love you to join our successful team.

The PSA will focus on supporting the nutrition needs of patients, this will include:

• Taking on the role of 'nutrition co-ordinator' at mealtimes liaising with nursing staff to ensure that patients are sitting out or up in bed and ready to eat. Ensuring patients have hand hygiene wipes available, provide appropriate cutlery and aids, and implement the "red tray" system.
• Assisting patients at mealtimes and helping them with food where appropriate, ensuring that special diets, snack menus, finger food etc, are ordered
• Working alongside nursing staff to promote 'first a drink', helping patients with drinks to support hydration.
• Completing food and fluid charts. escalating concerns to nursing staff.
• Keeping nutrition board up to date.
• Responsible for the ward environment, adherence to Infection Prevention policies, general cleanliness and tidiness on the ward, maintaining effective communication with the patients, their relatives and professional colleagues.
  
  

Additional Duties To Support The Nursing Team As Required.

This is an exciting opportunity for individuals looking to drive forward care provision with a passion and commitment to improving patient experience. The successful candidates will be team players, with a strong desire to provide compassionate care and empower others, within a friendly and supportive environment.

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
  
  

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

For further details / informal visits contact: Name: Tina Leake Job title: Ward Manager Email address: [email protected] Telephone number: 01904 726024