Pay Sales Support Advisor - 12 months Maternity Leave Cover

Company Description

Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

Job Description

Salary: £23,809.50 per annum

Location: London

Working Hours: Monday to Friday, working between the hours of 9:00 - 18:00 (37.5 hours)

To assist with daily administration tasks to check, validate and process new applications accurately and timely within a set SLA. Working as part of the wider team and ensuring a smooth transition through to delivery; engaging internal colleagues and customers where appropriate.

• Monitoring team mailboxes for team activities
• Reviewing new applications
• Liaising with both customers and sales to resolve any issues or queries on new applications
• Identifying the need for approvals from senior management and/or compliance

Submission of applications to the bank

Ensuring customer records are updated accurately

Ordering terminals

Setting customers terminals via a walk-through transaction

Dealing with customer and sales agent queries

Carry out ad-hoc assignments when required

Qualifications

• Previous administration experience
• Customer service skills
• Able to work independently and as part of the team
• Keen eye for detail and ability to check own and others work diligently
• Able to work under pressure and to set deadlines and SLA’s
• Effective verbal communicator
• Proficient using MS Office applications
• Used to working with colleagues at all levels within an organisation
  
  

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!