Payments Manager

At United Trust Bank, we believe that people achieve more together than alone. That’s why we’re dedicated to building great relationships, offering tailored solutions, and providing our clients and broker partners with the support they need to go further. This was true when we first opened our doors, and it’s still our approach today.

We are looking to hire a Payments Manager who will:

• Be responsible for establishing and leading the banks central payment’s function
• Be responsible for ensuring the efficient, secure and compliant management of payment processes
• Act as the banks central subject matter expert, the Payments Manager will collaborate with the business to adopt best practices, enhance operational effectiveness and address payment related issues
• Take ownership of the bank’s payment processes, monitoring of the key controls that operate within them and key reporting to the bank relevant committees

Responsibilities:

• Challenge and improve the banks payment strategy, ensuring it aligns with the bank’s overall goals, risk appetite and regulatory requirements
• Lead the central payments team to oversee payment activity within the bank.
• Responsible for banks payment operations and key controls
• Review, identify and implement payment solutions to improve efficiency and customer delivery
• Ownership of the banks important business services relating to those aspects of the payment process for which they are responsible, including appropriate workarounds, recovery plans and testing
• Establish appropriate governance frameworks, policies and controls to support efficient and safe payment operations
• Go to expert and SME for payment processes, systems and regulation
• Manage third party relationships with correspondent banks, payment processors and technology providers
• Lead investigations into payment incidents, frauds and other issues. Collaborating with stakeholders to resolve issues promptly

Skills and Experience sought:

• An understanding of payments schemes (BACS, CHAPS, Faster Payments, Cheque clearing and SWIFT)
• Familiarity with regulatory payment frameworks, such as PSD2
• Microsoft Office: Word, Excel, Outlook
• Banking Systems (Including Online Banking) knowledge of Aurius is preferred but not essential
• Experience in managing payment teams within the financial services sector
• Demonstrated success in designing and implementing payment strategies
• Experience in managing critical third-party relationships, including correspondent banks and payment providers

Equal Opportunity Statement

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process, you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes. This will be for a period of 6 months or longer with your permission. This helps us understand our applicants so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.