Payments Team Assistant

Department

Finance

Contract Type

Part-time / Permanent

Location

Exeter

What you’ll do

We are searching for an enthusiastic and organised Payments Team Assistant to join our Finance team on a part time and permanent basis. Working days for this role include Monday- Wednesday with Wednesday a team anchor day in the Exeter office.

The finance team is central for managing the firm finances including budgeting, forecasting and financial reporting. Working efficiently and accurately to deadlines, responsibilities include monitoring and managing our internal practice management systems through the processing of bank account receipts and payments, dealing with financial posting of all monies received into the office and to be sent out and monitoring these outstanding transactions.

Being able to take in and deliver clear messages is key, as well as being professional and confidential towards client matters, the wider firm and supporting your colleagues when needed. Responsibilities also include answering account queries from departments and clients including re-opening files, posting interest and taking debit card payments from clients.

Who you are

You will be someone who is highly-organised and comfortable with the prospect of prioritising a varied workload to ensure that we’re providing an efficient service to Ashfords’ people. A positive, can-do attitude is therefore key!

You will already have some administrative experience, preferably in a professional services setting, and you will be eager to join a friendly and supportive team. Strong interpersonal skills enable you to use effective communication at all levels and your ability to remain calm under pressure means you are able to meet scheduled work deadlines.

You will have an eye for detail and are confident in working with numbers, spreadsheets and internal databases.

Your Career. Our Commitment.

At Ashfords, we believe in more than just doing great work - we believe in building a great place to work.

When you join us, you become part of a team where everything we do is underpinned by our four core values: Be Open, Think Team, Make a Difference and Always Grow. These values shape who we are and how we work - they guide our decisions, influence our culture, and drive the way we support our people, clients and communities.

With a clear focus on innovation, community involvement, and supporting a healthy work-life balance, we are committed to building an environment where our people can have a rewarding and meaningful career.

Whilst we recognise that every career journey is unique, we will be ambitious for you, giving you the tools, trust, and opportunities to develop your career, your way.

Our goal? To help you realise your full potential as part of a forward-thinking team.

Our offer

We know that our people are at the heart of everything we do – and that’s why we’re committed to supporting your wellbeing, growth and work-life balance.

Beyond our benefits package, you’ll be encouraged, no matter what your role or career level, to get involved in our Responsible Business programme, where you’ll support initiatives such as charity fundraising, environmental causes and our employee led diversity and inclusion groups.

You can find out more about our benefits by visiting the Reward & Wellbeing page on our website.

What’s next?

Our recruitment process typically involves two stages, which are designed not only to explore your skills and experience but also to give you a real insight into what it’s like to work at Ashfords. Throughout the process, our dedicated Talent Attraction team will be here to support you every step of the way.

We believe that building a firm with a wide range of perspectives, backgrounds, and experiences drives innovation and strengthens our teams, and we welcome applications from individuals of all backgrounds.

To support your growth, we offer ongoing training and development opportunities to help you reach your full potential – so even if you don’t feel you match all the requirements of the job role, we’d still love to hear from you.

At Ashfords, we’re committed to creating a diverse and inclusive workplace where everyone feels respected, valued, and empowered to succeed.

If you require any reasonable adjustments during the recruitment process or would like to discuss anything regarding your application, please contact us at [email protected].

For an informal and confidential discussion about this opportunity, please contact Alison Board, Talent Attraction Assistant - [email protected].

Or apply now, and we will be in touch with you as soon as possible.