Payroll Coordinator

Payroll Delivery Coordinator

Location: Bolton, BL6 6SU

Hours of work: 37.5

Contract Type: Permanent

ISS UK is committed to delivering accurate, efficient, and people-focused payroll services that support both our colleagues and the wider business.

We are seeking a Payroll Delivery Coordinator to join our team, ensuring every step of the payroll process is managed with precision and care.

Job Description

In this role, you will be at the heart of the payroll delivery process, responsible for day-to-day payroll administration, data input, and validation checks for our fortnightly payroll.

You will play a key part in ensuring compliance, accuracy, and efficiency, whilst also supporting salaried placemakers and responding to employee queries.

If you thrive in a fast-paced environment, enjoy working with data, and have a proactive approach, this position could be ideal for you.

Key Responsibilities

• Process payroll data accurately and on time, ensuring compliance with payroll deadlines.
• Complete control input checks and validate data integrity.
• Administer and manually input hourly timesheets.
• Input starters, leavers, and changes into the payroll system via T&A.
• Record additional hours and absence data for hourly employees.
• Support the Payroll Delivery Manager with ad hoc tasks, particularly during peak periods.
• Deliver a high-quality payroll customer service experience to employees and business stakeholders.
• Ensure seasonal adjustments and changes to terms and conditions (including AfC) are processed correctly.
• Provide support in responding to payroll queries from both employees and the wider business.

Professional and Personal Competencies/Qualifications

• Passionate about delivering first-class, professional customer service.
• Strong attention to detail with a high level of accuracy.
• Excellent written and verbal communication skills.
• Confident in handling and working with data; IT proficient, including Excel and Outlook.
• Highly organised, able to prioritise workloads to meet deadlines.
• Flexible and adaptable, with a strong team-player mindset.
• Understanding of data privacy and commitment to handling sensitive information securely.
• Ability to build and maintain strong working relationships with colleagues and stakeholders.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]