Pega Tester

We at Coforge are hiring Pega Tester in Sheffield, UK. Please find the job description below for your reference.

Key Details:

• Location: Sheffield, UK (3 days weekly from office)
• Experience Required: 7-10 years
• Job Type: Fulltime

The Pega CDH Tester will be a key member of the quality assurance team, responsible for ensuring the quality, functionality, and performance of Pega Customer Decision Hub (CDH) applications. The ideal candidate will have hands-on experience in testing Next-Best-Action (NBA) strategies, real-time decisioning, and adaptive analytics models to deliver a seamless and personalized customer experience.

Key Responsibilities

Test Planning & Strategy:

• Develop and execute comprehensive test plans, test cases, and test scripts for Pega CDH applications.
• Collaborate with business analysts, decision architects, and developers to understand requirements and translate them into test scenarios.
• Ensure that testing activities align with the overall project plan and business objectives.

Test Execution & Validation:

• Perform various types of testing, including functional, integration, regression, and performance testing on Pega CDH components.
• Validate Next-Best-Action (NBA) strategies, decision flows, and engagement policies to ensure they are working as designed.
• Verify the accuracy and effectiveness of adaptive models and predictive analytics.
• Utilize and validate data flows, interaction history, and Decision Data Store (DDS) to ensure data integrity and correct decision outcomes.

Defect Management & Reporting:

• Identify, document, track, and manage software defects and quality issues using a defect tracking system (e.g., Jira, Azure DevOps).
• Communicate test progress, results, and issues to the project team and stakeholders.

Collaboration & Process Improvement:

• Work closely with cross-functional teams to monitor and close defects.
• Contribute to the continuous improvement of testing methodologies and best practices within the Pega CDH environment.
• Participate in agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.

Automation (Desirable):

• Experience with test automation tools (e.g., Selenium, Pega's own test automation features) to enhance test coverage and efficiency.
• Develop and maintain automated test scripts for regression testing.

Required Skills and Qualifications

Technical Skills:

• Strong understanding of Pega CDH architecture and its core components (e.g., Next-Best-Action Designer, decision strategies, adaptive models, data flows, interaction history).
• Familiarity with SQL queries for data validation and analysis.
• Knowledge of testing methodologies and software development lifecycles (SDLC).
• Experience with test management tools (e.g., Jira, Zephyr, TestRail).

Nice-to-Have Skills

• Pega Certified Decisioning Consultant (PCDC) or other relevant Pega certifications.
• Experience with API testing (e.g., using Postman).
• Experience in the financial services vertical
• Knowledge of automation frameworks and tools.
• Experience with cloud platforms (e.g., AWS, Azure).