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Job Title: Pensions Administrator
Contract Type: Permanent
Location: Edinburgh
Closing Date: 17th July
Working style: Hybrid 50% home/office based
Salary and benefits: Competitive base salary starting from £24,000, 28 days holiday + bank holidays (with the option to buy and sell), annual bonus and salary reviews, & a generous pension scheme with employer contributions matched up to 14%.
If you're looking to take your first step into the world of pensions, this role is a great place to begin. As a Pensions Administrator, you'll help set up and manage records for financial advisers who work with Royal London to offer pension products to clients.
You’ll be part of a team that makes sure advisers are paid correctly and on time, and that all their details are kept accurate and up to date. You’ll also help respond to queries from adviser firms and carry out important checks to make sure everything is done properly.
This is a great opportunity to build your knowledge of pensions and financial services, while developing key admin and communication skills in a supportive environment.
About The Role
- Set up new adviser firm accounts by checking their application forms and making sure everything is filled in correctly.
- Help process adviser payments, making sure they’re sent out on time and without errors.
- Keep adviser details up to date through calls, emails, and meetings, double-checking information and making sure we have everything we need before starting any tasks.
- Work closely with adviser firms and our internal teams to give great customer service and help get things done smoothly.
- Spot any repeated issues with data or tasks, fix them quickly, and help improve how we do things.
About You
- Perform daily activities in line with Company Framework and department processes.
- Contribute to team meetings and decision-making while maintaining a positive and professional attitude and building collaborative relationships across teams.
- Basic understanding or keen to learn about financial adviser firms and agency structures.
- Keep up to date with what’s happening in the industry and learn about the products we offer.
- Have basic knowledge of Microsoft Word, Excel, and Access to help with your day-to-day tasks.
About Royal London
We’re the UK’s largest mutual life, pensions, and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, diversity and belonging.
We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
