People Operations & Engagement Coordinator

We're Doctify

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide.

Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Our platform gives clinicians the tools to manage their reputation, grow their practice, and strengthen their referral networks - all in one place.

Founded in 2015 and headquartered in London, Doctify operates across the UK, Ireland, Germany, Austria, the United Arab Emirates, and Australia. We are uniting the global healthcare community, one trusted connection at a time.

About The Role

We’re looking for a People Operations & Engagement Coordinator to join Doctify at an exciting stage of our growth. This role is perfect for someone at the early stage of their People career who is eager to take ownership of day-to-day people operations while building experience in engagement, culture, and project work.

Most of your time will focus on the fundamentals that keep our teams running smoothly - from onboarding and offboarding, to handling people queries, compliance and global office management. Alongside this, you’ll also get the chance to contribute to bigger-picture projects around process improvements, engagement initiatives, and cultural programmes.

It’s a great opportunity if you’re people-focused, organised, and excited to grow your skills in a high-growth healthtech scale-up that’s on a mission to help patients find the right care.

You’ll Be Responsible For

People Operations

• Owning the global employee lifecycle end-to-end, including onboarding, offboarding, internal mobility, and visa/right-to-work compliance
• Maintaining compliance and policy frameworks across all regions, staying ahead of global employment law requirements
• Managing People systems (BambooHR, Workable) and identifying opportunities to streamline processes and improve reporting
• Collaborating with Finance, RevOps, and other teams to ensure smooth operations in payroll, benefits, and onboarding
• Supporting international employment models, including EOR arrangements, ensuring compliance and a great employee experience
• Tracking and reporting on People metrics, using insights to improve processes and decision-making

Global Workplace & Employee Experience

• Overseeing the day-to-day running of our offices worldwide, ensuring safe, efficient, and welcoming environments
• Managing relationships with office vendors, suppliers, and workplace services
• Overseeing company device management across all global employees
• Coordinating in-office events, socials, and workplace experiences that reflect Doctify’s culture and engagement strategy
• Acting as the first point of contact for office-related queries, supporting hybrid and in-office employees globally
• Supporting the design and delivery of engagement initiatives that boost motivation, belonging, and retention
• Owning employee recognition, events, internal communications, and cultural programs across regions
• Contributing to the rollout of performance, learning, and development frameworks
• Helping manage internal communications including updates, Doctify Daily, and newsletters
• Support wellbeing, DEIB, and employee benefits initiatives, ensuring they are inclusive, engaging, and impactful

About You

• Early experience in People Operations, HR, or Workplace Management, ideally within a fast-paced, high-growth startup or scale-up
• Organised and detail-oriented, with the ability to handle admin tasks accurately and efficiently
• Strong communicator with high emotional intelligence; approachable, supportive, and able to build trust at all levels
• Proactive and curious - you look for ways to improve processes and introduce operational excellent
• Comfortable using People systems (e.g., BambooHR, Workable) and collaboration tools (Slack, GSuite, Trello)
• Interest in global employment law, compliance, and people processes (experience with visas/right-to-work checks is a plus)
• Positive, empathetic, and action-oriented, with a genuine interest in employee experience, culture, and contributing to progress in healthtech and patient care

What We Offer

At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.

🌴 Time Off, Flexibility & Balance

• 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure
• 2 weeks of remote work annually (within 3-hour time zone of HQ)
• Hybrid working model
• Enhanced Parental Leave
• 2 weeks Peternity Leave to welcome your newest furry family member
• Medicash health cash plan

⭐ Setting You Up for Success

• Competitive, benchmarked compensation (base salary plus commission)
• 3-month immersive onboarding experience
• Ongoing learning through expert-led sessions, leadership insights, and soft-skill development
• Clear internal mobility pathways to accelerate your career

💙 The Uniquely Doctify Experience

• Daily team huddles to connect, share wins and spark ideas
• Regional Lunch Clubs & team socials powered by our Fun Police
• Quarterly Doctifier nominated Impact Awards
• Employee referral bonus: £700 (or local equivalent) per hire

🌍 Our Commitment to DEIB

Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life.

As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.

We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at [email protected].