People Operations Specialist

Job Title: People Operations Specialist

Reporting To: People and Culture Director

Location: Bournemouth (Hybrid)

Salary: Competitive

Job Type: Full Time 37.5 hours a week

Our Purpose

Nourish Care provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it.

We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.

About the job

As our People Operations Specialist, you’ll be the engine behind our People function—ensuring our systems, processes, and policies are efficient, compliant, and scalable. You’ll play a key role in delivering a seamless employee experience while supporting our growth across the UK and beyond. This role is ideal for someone who thrives in a fast-paced SaaS environment and loves building structure in a scaling business.

The role and responsibilities

HR Operations & Systems

• Own and maintain our HRIS (BambooHR), ensuring data accuracy and process efficiency.
• Manage onboarding, offboarding, and internal mobility workflows.
• Support payroll processing and benefits administration in partnership with Finance and external providers.

Compliance & Policy

• Ensure compliance with UK employment law, GDPR, and right-to-work requirements.
• Maintain and update employee handbooks, policies, and contracts.
• Coordinate visa sponsorship processes and track immigration status where applicable.

People Analytics & Reporting

• Produce regular reports on headcount, turnover, DEI metrics, and engagement trends.
• Support compensation reviews and workforce planning with clean, actionable data.
• Partner with Finance and Legal on audits and statutory reporting.

Employee Experience & Support

• Be a subject matter expert for employee queries on policies, benefits, and systems.
• Support the team on engagement initiatives, wellbeing programmes, and internal communications.
• Coordinate employee lifecycle events (e.g., promotions, parental leave, probation reviews).

Projects & Process Improvement

• Identify and implement scalable improvements to People processes, including embedding AI into operational efficiency.
• Support cross-functional projects such as HR tech upgrades, benefits review and global or M&A expansion.
• Document workflows and build playbooks for repeatable excellence.

Required Experience

• Strong working knowledge of UK employment law and HR best practices.
• Experience with HR systems and data management (e.g., HRIS, ATS, payroll tools).
• Highly organised, detail-oriented, and proactive in solving problems.
• Comfortable working with spreadsheets, dashboards, and reporting tools.
• Excellent communication skills and a service-first mindset.
• Passion for building inclusive, efficient, and people-centric processes.

• 25 days basic annual leave, plus Bank Holidays
• In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays.
• Extra paid day off for your birthday
• Paid days off for volunteering opportunities
• Private Medical Insurance
• Pension
• Referral Bonus
• Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP
• Counselling and support
• Variable impact workouts.
• Wellbeing videos including prompts for healthy behaviours
• Wellbeing, care and compassion leave policies
• Cycle to Work Scheme
• Career Development opportunities and regular reviews
• Recognition and Rewards
• Social Events throughout the year

All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents.

Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.

The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work