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📍Hybrid - 2 days per week in our Lincoln City Centre Office, 3 remote/wfh (or office if you prefer!)
🚆Regular trips to other offices, including Sheffield and London (approx. 2 days a month in addition to above) are essential.
✨ All travel and accommodation costs to non-base office locations are fully covered
Goodlord’s mission is to be the gold standard platform for renting and we’re on the hunt for a People Partner, reporting directly to our People Partnering Lead, to help us achieve this.
Our award-winning lettings platform is at the heart of delivering best-in-market products, services, and user experiences to letting agents, landlords, and tenants, across England, Scotland, and Wales.
We thrive on innovation, move at a rapid pace, and are driven by a passion for solving complex problems for our Customers - both internal and external.
You’ll be accountable for delivering the people strategy and ensuring the execution of our People management processes and initiatives.
We are people led and policy light so if you are used to working to strict process steps this may not be the role for you - you will be helping to co-create the people processes as we evolve our people practices and use your judgment in how we approach complex ER cases.
We are a top-50 rank as a Great Place to Work; with our People team proud to win gold for "Support Team of the Year" in the Customer Contact Centre Forum awards.
No two days are ever the same at Goodlord so what you’ll be up to will vary. The pace we move at also means priorities will change and you’ll need to be comfortable with this (we’ll support you!). The following areas are core to your role and will keep you busy.
CORE RESPONSIBILITIES
ABOUT YOU
You should apply if you:
ABOUT US
We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, landlord, and tenant. As more and more tenants with higher digital expectations entered the market, we were confident that we could provide a solution that works for everybody.
And we did. Like all scale-ups, it’s been a bit of a rollercoaster journey. Still, we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting & varied product lines and over 300 Goodlordians across the group supporting the mission!
At Goodlord, our purpose is simple: to be the gold standard platform for renting. And we know that achieving that starts with our people. That’s why we’ve worked hard to build a culture where everyone can thrive, and it’s something we’ve been consistently recognised for.
Over the years, Goodlord has been named one of the UK’s Best Workplaces™ across multiple categories, from wellbeing and development to being a great place for women in tech. In 2025, we ranked among the Top 50 Best Workplaces in the UK, large category.
Not only that but the following too:-
These achievements matter to us not just as awards, but because they reflect something more important: a durable, people-first culture that we’ve built together. One that continues to grow year after year.
Our values guide our decisions, the way we work, our culture and the people we ask to join the team. We work hard, have fun and support each other. We’re not afraid to make mistakes (we’d never learn if we didn’t) and we’re always looking to challenge ourselves.
Our collaborations are based on honesty, friendship, and respect.
It’s an exciting time here at Goodlord. If you’re inspired by what we’re doing, are up for a challenge and share our values, we’d love to hear from you.
WHY YOU’LL LOVE BEING A GOODLORDIAN:
Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians (check out our careers page for more info).
Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment.
In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application.
*Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer*