Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with The Inn Collection Group. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Enjoy 50% off food at any of our Inns
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme
- Contribute to a company that gives back through our Give-inn back scheme
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
- Enjoy the convenience of free on-site parking
Rooted in the North, our support hub at Quorum Business Park in Newcastle serves as a central space where all our departments come together to collaborate and innovate. Located in a thriving business community, it reflects our strong connection to the region while providing a modern, dynamic environment to drive our collective success.
Role Overview
The Inn Collection Group is committed to being a best in class hospitality employer as such the People Partner role is to drive the people plan within their relevant region to deliver key business results through the recruitment, retention and development of high performing teams.
Key Duties And Responsibilities
- Work with a dedicated business region (s) to help shape and implement effective People solutions to deliver the achievement of business results
- To influence, facilitate, and consult, ensuring the people plan is both relevant and effective
- To advise and coach on key talent recruitment, onboarding, induction and succession planning
- To conduct, support and advise on the appropriate processes including capability, disciplinary, grievance, TUPE, redundancy, and dismissal
- Drive a culture of high performing teams, including high engagement and performance management
- Be a coach, a supportive self starter and able to take ownership of projects from start to finish
People Talent
- To advise, coach and/or conduct recruitment for key roles within the business region (s) following the agreed approach
- To support and drive fit for peak and re-opening resourcing, to review and feedback on the plan with the Talent team
- To contribute, promote and ensure delivery of management onboarding and induction within region, holding managers to account
- To promote and engage talent into leadership/development programs such as LIB, LIO, Chef Academy, Sous Chef development Implement monthly 121 approach, evaluating site performance, coaching managers for success to drive business KPI’s
- To work with Regional Ops Director/Head of Talent to plan succession within business area(s)
- To deliver ad hoc/bitesize training on key people skills
Engagement
- Facilitate the Engagement Survey process ensuring key, comms, timeline and build are in place
- Drive engagement response rates and scores within region (s)
- Analyse and understand data, effectively communicating to key stakeholders results
- Actively promote and keep alive the Company action plan
- Keep alive site, hub and regional action plans – holding partners to account on delivery – review action plans where necessary and adapt
- Drive Communication Champion meetings to support action planning and engagement
Employee Relations
- Be the ER expert for key stakeholders within region (s)
- Manage ER cases balancing employment law, sound morale principles and commercial needs
- Ensure all cases are tracked, saved and lessons are learned via case management
- Work with sites ensuring they are trained to deal with ER cases
- Support manager accountability to address low level issues (ie absence, conduct, performance management etc)
- Support sites with ER letters and notetaking (where required)
Other
- To provide advice, training and development to colleagues in respect of Company policies and employment legislation.
- Keep up to date with employment/market changes, write and review people policies as and when required
- Own people compliance for your region (s) such as right to work, national minimum wage working time directive
- Manage and utilise all People systems and data, with emphasis on key people data KPI’s understanding the correlation between people metrics and business performance. Analyse and challenge the data
- Understand and manage the approach to pay and benefits, advising on market changes, able to benchmark, negotiate and advise.
- Deliver key initiatives such as Wellbeing Strategy, System launches, DEI, Recognition as per people plan
- Be an ambassador of the ICG culture and ways of working
You’ll Fit Right Inn – key competencies
- An HR professional with a broad range of HR
- Effective written and verbal communication skills at all levels
- Excellent organisational skills and ability to work at a fast pace
- High levels of integrity
- Excellent relationship and rapport building ability with people at all levels of the organisation. Must have strong influencing skills and the ability to make things happen through others.
- Can challenge and be challenged, as well as demonstrate strong collaboration skills
- Flexibility, resilience and ability to manage multiple and complex tasks
- Strong commercial awareness
