People Services Administrator

A fantastic opportunity has arisen to join a leading utilities company as a People Services Administrator in Coventry, CV7 9JU. This role is expected to end July 2026, full-time 37 hour working role within a call centre environment. The hourly rate is £13.01 per hour.

Start date: ASAP

End date: July 2026

Pay rate: £13.01 per hour

Working hours: 5 days a week, 8 hours a day between the hours of 09:00 - 17:00,

Working pattern: Hybrid working (once signed off) applies split between the office and at home, you will need to have the correct setup to work from home, Laptop will be provided.

Training: Full training will be provided. Your training will be based at the brand-new purpose-built building located on Ansty Park in Coventry.

Are you passionate about delivering exceptional service and supporting colleagues across the business? We would love to hear from you! As a People Services Administrator, you’ll be at the heart of our HR operations, ensuring smooth and efficient processes that make a real difference to our people.

This is a fantastic opportunity to join the People Services team on a 12-month contract, where you’ll provide first-line support, coordinate key HR activities, and help maintain a high-quality employee experience.

Key Responsibilities

• Customer-Focused Impact - Be the first point of contact for HR queries, delivering timely and accurate support across a wide range of topics.
• Collaborative Culture - Work closely with HR Advisors, Employee Relations, and other stakeholders to ensure joined-up service delivery.
• Operational Excellence - Support core HR processes including absence management, performance reviews, and reward administration.
• Professional Growth - Gain hands-on experience in a dynamic HR environment, with opportunities to develop your skills and knowledge.
• Hands-On Experience - Respond to HR queries, coordinate documentation, maintain records, and support key HR processes including absence and reward management.

About you

• Working towards CIPD Level 3 - or equivalent experience in HR or a related field.
• Strong administrative skills - with excellent attention to detail.
• Proficiency in Microsoft Office - and familiarity with HR systems.
• Excellent communication - and customer service skills.
• Effective time management - with the ability to prioritise tasks efficiently.
• Proactive and collaborative approach - to problem-solving and teamwork.

Apply today and if successful we will invite you to an interview.