Performance Account Manager

The Opportunity

This role is part of our search focused client team, where you will work across the Beiersdorf (BDF) suite of brands including NIVEA, Eucerin and Elastoplast.

Beiersdorf is a skincare giant, we operate across the search ecosystem (SEO & PPC) looking to surface Beiersdorf across the search journey primarily through their website content and push people further down the purchasing funnel with engaging written pieces, CRO and strategic projects designed to make the most out of traffic.

For BDF, you will be responsible for a handful of regions (e.g. DACH, SOE & France/Benelux). Being the main client contact in your regions you’ll connect our channel teams with client requests and deliver brilliant reporting, drive local market growth by finding growth opportunities and work with the regional senior strategy team to push our strategy and manage ad hoc requests.

Our mission is to enhance brand knowledge, inspire loyalty, and drive sales through engaging content and innovative digital solutions. This role is essential to achieving that vision, producing work that excites clients and delivers results

How you'd spend your day

You will work as key component of a large team, with a focus on driving a best-in-class client relationship. Having a working knowledge of SEO and PPC best practice will be essential.

Your primary focus will be managing client expectations and steering the client towards our strategy. This will involve linking our SEO, PPC and Project manager to clients, working with channel teams on delivery/timelines and ad-hoc requests and developing and driving the growth pipeline. In addition to this, your work will include prioritising your regions tasks and supporting with reporting and quarterly meetings.

You will be responsible for local market scoping and planning, feeding back and ensuring they are delivered efficiently and to the highest standards. A key part of your role will be driving delivery excellence, championing innovation especially around automation, and execution to exceed client expectations.

Collaboration is at the heart of this role delivering innovative digital solutions that meet user needs. Enthusiasm, clarity of communication, and a proactive approach are essential to achieving success in this role.

What we're looking for

Are you energetic, dynamic, and inspiring?

You will be joining a motivated and intelligent team, so a passion for producing exceptional work and driving projects forward with speed and efficiency is essential. You should be curious and eager to learn, keeping up with news that impacts your client’s business, competitor brands, and innovative technologies.

Do you excel at building strong relationships?

You will need to engage effectively with stakeholders across a range of seniority levels, both internally and externally. Your ability to distil complex or technical information into clear and engaging insights will be crucial in inspiring confidence and excitement in clients and colleagues alike.

Are you commercially savvy and detail-oriented?

Success in this role requires strong organisational skills and a focus on the fundamentals. You will ensure financial processes are managed efficiently and accurately while driving the value of everything we offer to our clients. Being meticulous and organised in your approach will set you apart.

Do you have a working knowledge of search?

Being able to effectively communicate search to different levels of stakeholders is crucial as well as expand the visibility of search to the client. Understanding how search works and being able to effectively report on performance and suggest improvements will ensure you are a seamless fit in the team.