The post holder is responsible for reporting and tracking performance delivery. This encompasses monitoring of RTT, DM01, UEC and cancer performance (as well as other associated performance metrics as determined by Trust or Clinical Group), with support to action planning and escalation as required where risks are identified.
The performance delivery manager acts as a subject matter expert and advisor to clinical and operational teams in Trust performance management frameworks including the NHS constitutional standards, Trust access policy and Delivery Oversight framework.
The post holder will have an understanding of data flows and data quality where this can impact performance, and will work closely with Digital Services and clinical and operational teams to address the root cause of data quality issues and to ensure performance data and patient pathway management is accurate and robust.
The post holder will support leads to establish current baseline positions, allocate measures, manage measurement reporting and provide support with continuous service development to improve the performance position as required.
- Fosters a collaborative relationship with service stakeholders and performance managers across the organisation to understand and deliver quality performance tracking and reporting
- Works with stakeholders to understand and implement extremely complex performance reporting needs across multiple existing teams and structures.
- Has an awareness of potential data quality issues, the impact of these on performance and patient pathways and to escalate these as appropriate to the relevant stakeholders.
- Thrives in a fast-paced environment and is adaptable to changing priorities.
- Explores data to observe patterns and presents findings of meaningful relationships, anomalies and trends.
- Investigate operational problems and opportunities, working with clinical and operational teams to identify effective solutions through process improvements.
- Raises awareness of the various operational process changes required for enhancing the organisation data quality collections.
- Develop Key Performance Indicators and dashboards to track performance of projects and programmes.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Alan Bromley Job title: WTWA Head of Performance & Delivery Email address:
[email protected] Telephone number: 07888 732925
Roles will be appointed by the relevant Clinical Group leadership role.
