Personal Assistant

Cockermouth, England, United Kingdom

7/10/2025

Support a respected local insurance agent in the heart of the Lake District

Location: Cockermouth, Cumbria

Salary: Up to £25K, based on experience

Hours: Full-time / 4 day week - 34 hours Monday to Thursday or Flexible Hours available spread over 5 days

Start Date: To be agreed

Are you highly organised, personable, and looking for a meaningful role in a beautiful rural setting? We’re seeking a dedicated Personal Assistant to support a long-standing insurance agent with NFU Mutual in Cockermouth.

About the Role

You’ll play a vital part in keeping the office running smoothly, supporting an experienced agent as they transition toward retirement. This is a varied and rewarding role where no two days are the same.

Key responsibilities include:

·        Managing emails and correspondence on behalf of the agent

·        Scheduling appointments and maintaining a busy diary

·        Preparing and filing insurance paperwork and client documentation

·        Acting as a friendly first point of contact for clients

·        Providing extensive administrative support and technical/computer assistance

·        Ensuring confidentiality and professionalism at all times

What We’re Looking For

Essential:

·        Excellent organisational and communication skills

·        Confident with Microsoft Office, Microsoft Dynamics and Microsoft Outlook email

·        Able to work independently and use initiative

·        Friendly, patient, and professional manner

Desirable:

·        Experience in insurance, financial services, or a regulated environment

·        Familiarity with NFU Mutual systems or rural/agricultural clients

·        Local knowledge of the Cockermouth area

Why Join Us?

This is a unique opportunity to work in a supportive, community-focused environment, surrounded by the natural beauty of the Lake District. You’ll be part of a small, friendly team making a real difference to local clients. In addition, you will enjoy a 4 day week (with Friday being your non-working day, with an additional 25 days holiday per annum.  

To apply, please send your CV and a short cover letter to [email protected]