Personal Assistant

Summary

Salary: Competitive Salary & Benefits

Reporting Line: Chief Revenue Officer

Contact Type: Permanent

Location: London

Closing Date: 30th January 2026

What to expect

As a Personal Assistant you will join us on our journey and undertake a valuable role reporting to the Chief Revenue Officer.

This is a critical role in the functional structure and a highly visible role across the organisation. The role holder will be responsible for managing the CRO’s diary and for arranging events, meetings and other activities that are be required, but it will also have other responsibilities that will allow the role holder to play a bigger role in the work done by Revenue going forward. Specifically, the CRO is looking for an individual who can partner with him to better shape and organise his agenda going forward, identifying and implementing improvements to ways of working and processes. Someone who can assess the complex moving parts across the business, anticipate needs, identify risks or issues and work proactively with leaders and stakeholders across the organisation to develop solutions that support the CRO’s agenda. There is also the opportunity for the role holder to contribute to specific projects in the years to come, which can provide both a development opportunity and improve the execution of those projects based on the broad view of POL the role holder will acquire working with the CRO closely day to day.

This is an exciting time to join the Revenue function and a big opportunity for the right person to step into a role where there is significant scope to contribute to the delivery of the commercial strategy and plan over the next years.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% individual performance- based incentive scheme
• Access to Benenden Healthcare
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

Experience

• Significant experience supporting C-suite or commercial leaders in large organisations
• Extensive experience managing and organising complex diary arrangements
• Extensive experience dealing effectively with senior internal and external stakeholders.
• Experience working in fast-paced, commercial environments.
• Experience contributing to design and delivery of significant business events e.g. company offsites.
• Proven ability to proactively identify & implement improved ways of working.
• Experience contributing to the delivery of key business processes e.g. annual planning, strategy development processes.
• Experience collating and managing action plans involving stakeholders across all functions and levels.

Skills

• Diary management
• Planning
• Action logging and management
• Event planning, delivery and management.
• Virtual team management
• Senior stakeholder management

Characteristics

• Highly organised