Personal Assistant & Office Assistant

Are you a people person who is energised by making others happy and providing amazing service? If you are then an Office Assistant & PA role at Credera is ideal for you. Our people are the number one reason behind our firm's success and this position is key to nurturing our People First culture. What's more is we will offer you an ambitious and flexible career path with the opportunity to organise large events such as company away days abroad. We invest in our people’s wellbeing, our workspaces, and have amazing social events. This helps us provide an unrivalled Credera culture on a global scale. You will be part of the wider Business Operations team across Leeds, London, Manchester, and Newcastle who are hand-picked for their tenacity, humility, integrity, and people-first approach. If you’re interested, read on!

Here’s what you will do

This role is made up of two distinct elements. As Office Assistant, this role is focused on the smooth running of the Leeds office, welcoming our guests and colleagues with a 'can-do' attitude, into a warm and inclusive environment. You will also play a key role in organising our company-wide social events and strategy days. You will also act as Personal Assistant to the Sales Directors which includes diary management and administrative support.

This role is on-site in our central Leeds office. There may be travel to our other office locations which is fully expensed including overnight stays if required.

Responsibilities

Your primary responsibility will be managing the Credera Leeds Office. This includes:

• Supporting on-boarding of new joiners based in Leeds (provide office passes, give office tours, liaise with IT to ensure the timely delivery of IT equipment, conduct personal check-ins post joining, etc)
• Helping to make the office a welcoming environment both aesthetically and socially
• Managing the office maintenance (liaise with contractors as required)
• Collaborating effectively alongside other team members based in other offices
• Preparing for regular all-hands meetings (organising catering, setting up meeting room spaces)
• Establishing and run the online discussion forum for our Leeds based team
• Providing ad-hoc support for events in the local area
• Planning and arrange social activities (in collaboration with colleagues in both consulting and Business Operations teams)
• Welcoming guests
• Ordering stationery and supplies

You will act as a delegate for, and manage the diaries of, four Sales Directors as outlined below:

• Respond to meeting requests on the owner’s behalf
• Create, modify and delete appointments on the owner’s behalf
• Accept, decline or propose new meeting times on the diary owner’s behalf
• Liaise internally and externally to schedule meetings at appropriate times factoring in multiple diaries and time zones
• Reschedule meetings across multiple diaries to accommodate urgent meetings
• Hold regular catch ups with diary holders to discuss schedules and the effectiveness of support provided
• Manage and process expenses for the senior sales team, ensuring timely submission, accuracy, and compliance with company policies.

Who you are

You are a welcoming, proactive, and outgoing person with strong organisation skills and comfortable working within a team. You may have around 1-3 years' experience in the office, events or hospitality space.

Important Attributes

• Highly organised with great time management and prioritisation skills
• Proactive
• Comfortable working as part of a team and independently
• Friendly and supportive
• Articulate and persuasive in both written and verbal communication
• Curious and coachable
• Adaptable and flexible
• Politely persistent

Required Skills and Experience

• Working in an in-person, customer facing role
• Diary management
• PowerPoint, Excel and Word

Optional

• Events management
• Office management
• Experience of supporting sales and marketing activities
• Contact management experience

Potential and Progression

The Personal Assistant & Operations Assistant for Leeds can pursue interests in a wide range of business areas including HR, diversity, events, comms, IT, finance, legal, recruitment, learning & development, project management, PMO, etc.

Options to progress are varied and can be tailored to individual interests and strengths. With personal training budgets, experienced colleagues and challenging projects, progression can be rapid for high performers.

Benefits

Along with great company culture, Credera provides an exceptional compensation package including a competitive salary and comprehensive benefits plan.

Learn More

Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organisation that can scale due to our extensive footprint. As a values-led organisation, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organisations in the world, from strategy through to execution. More information is available at . We are part of the OPMG Group of Companies, a division of Omnicom Group Inc.

Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinise, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.