Department: Claims Management
Location: Preston
Description
We’re Hiring: Claims Handlers – Preston Office
Be the difference when it matters most.
Davies is growing fast, and we’re looking for
exceptional Claims Handlers to join our expanding team in Preston. This is your chance to step into a role where you’ll be the
first point of contact for clients during critical moments — guiding them with empathy, clarity, and confidence.
At Davies, we don’t just handle claims — we
shape experiences. Join us and be part of a company that’s redefining customer journeys
What will your day look like:
Interacting with a variety of people including customers, insurers, suppliers and colleagues around the country
Ensuring the correct information gets to the right people, you’ll be confident in your written and verbal correspondence and checking policy cover
Reviewing and setting up new claims, appointing contractors and updating claims on internal systems
Prioritising and reviewing diaries in a timely manner
Issuing payments to policyholders and suppliers for settlements
Contributing to team, division and wider business growth and development
Your day to day role will involve communicating with customers via various methods, Inbound and outbound calls, Emails, SMS and also via our automated claims journey
Always making sure that we communicate with customers via their preferred method to ensure their claims is handled proactively and quickly
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Knowledge and Abilities:
