Deputy Lead Pharmacy Technician Dispensary Services
Band 6
Main area
Pharmacy Technician
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
287-DSS-224-25
Department name
LUH - 1 General Staffing (AFC posts)
Site
Aintree University Hospital
Town
Liverpool
Salary
£38,682 - £46,580 per annum
Salary period
Yearly
Closing
24/08/2025 23:59
Job Overview
Are you an ambitious pharmacy technician looking for a new and exciting challenge? This is a rare opportunity for an experienced pharmacy technician to utilise their management and leadership skills, to help lead and develop dispensary services at Liverpool University Hospitals NHS Foundation Trust (LUHFT) on our Aintree site.
The dispensary is a busy, fast paced environment and you will be responsible for the day to day efficient running of the dispensary, the completion of rotas and the supervision and training of staff.
We are looking to appoint a confident and competent technician who can demonstrate effective leadership skills, and who is looking to progress their career to manage the dynamic and friendly dispensary team. The successful candidate will be provided with all the relevant training and support and ample opportunities to allow personal growth, and career progression.
You should be a motivated and positive individual who can lead and contribute to outstanding pharmacy services, and have excellent customer and communication skills, be a strong team player, be flexible to change and have confidence to effectively liaise with other health care professionals in a hospital setting.
If you are interested and have what we are looking for, please get in touch and organise a visit to our department.
Main duties of the job
The post holder will support and deputise for the Lead Pharmacy Technician - Dispensary Services in developing and evaluating the Dispensary services in line with the vision for excellence in healthcare.
Manage and develop the team of Technical and support staff in the dispensary and other pharmacy staff who provide the service to internal/external customers in accordance with all national and regional guidelines.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Detailed Job Description And Main Responsibilities
Co-ordinate the work, ensuring safe use of equipment using technical expertise and supervise the day-to-day operational running of the dispensary.
Develop and manage the training of all grades of staff involved in dispensing in conjunction with the Lead Pharmacy Technician Education and Training.
Co-ordinate the day-to-day provision of the technical and support pharmacy service in the dispensary, ensuring the accurate and efficient dispensing of medicines in a timely manner: including controlled drugs and unlicensed medicines in accordance with national guidance.
Ensure that all new staff are provided with training on the systems involved in the dispensing process.
Audit and monitor the activity of operational service delivery and report to the Lead Pharmacy Technician - Dispensary Services at regular intervals.
Ensure compliance with medicine storage and the safety and security of medicines in the dispensary.
Person specification
Qualifications
Essential criteria
- NVQ LEVEL 3 in Pharmaceutical Sciences / BTEC in Pharmaceutical Sciences or Equivalent
- Professional registration with the General Pharmaceutical Council
- Accuracy Checking Technician qualification
Desirable criteria
- NVQ / A1 workplace assessors qualification
- Management qualification
Experience
Essential criteria
- Significant previous experience and knowledge of working in a hospital pharmacy
- Line management experience
- Excellent working knowledge of hospital pharmacy services led by technicians
- Experience in delivering of education and training of other staff
Desirable criteria
- Experience of change management and/or project work that influenced change
- Experience of handling conflict including concerns raised by patients or staff
- Involvement in service audit
- Contribution to SOPs and report writing
Knowledge
Essential criteria
- Knowledge of Medicines Management and relevant legislation and policies
- Demonstrate an understanding of current pharmacy and NHS issues
- Excellent analytical and problem-solving abilities
- Knowledge of pharmacy computer systems
- Organised and able to prioritise own work and that of others to ensure that objectives are met within agreed deadlines
Skills
Essential criteria
- Excellent written communication skills
- Excellent verbal communication skills
- Skilled in problem solving and decision making
- Excellent interpersonal and customer service skills and ability to negotiate and deal with complaints in the first instance
- Ability to deal with constant interruptions to provide advice and ensuring effective communication to ensure pharmacy provides a good service to all customers
- Ability to guide senior Pharmacy Technicians with training, supervision, and mentoring.
- Proactively provide suggestions, ideas and solutions for service improvement
- Excellent keyboard and computer skills (email, databases, spreadsheets, word processing and presentation software)
Other
Essential criteria
- Accurate and methodical -good attention to detail
- Enthusiasm for the role
- Role model and lead by example - positive and optimistic and able to inspire the team
- Ability to motivate self and others
- Ability to work alone and as a team member
- Able to give feedback constructively and deal with issues sensitively
- Good leadership skills and able to use initiative
- Be punctual, flexible and assertive
- Ability to carry out moderate to intensive physical effort throughout the working day and carry out concurrent activities including climbing ladders, stretching, bending and standing for long periods of time.
- Ability to multitask and change from one job to another frequently, working alone and as a team member
- Mandatory Continuous Professional Development to maintain fitness to practice
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Posts advertised to 'internal staff' are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced).
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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