PMO Manager

Drive delivery excellence and shape the future of project governance!

As our PMO Manager, you'll play a pivotal role in supporting a major programme, ensuring projects run smoothly and successfully. From managing RAID logs and documentation to overseeing governance, reporting, and change control, you'll be the go-to expert for structure and clarity. You'll champion best practice, guide project teams, and maintain robust processes that keep everything on track. If you're passionate about enabling delivery and making a real impact, this is your opportunity to lead from the centre. Please note this is a fixed-term contract running until March 2027.

This is a home-based role, giving you flexibility to work from your own space. However, you'll need to travel to either our Upavon or London sites for workshops approximately 1-2 times per month, so your home location should allow for this occasional travel.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

What you'll be doing

• Apply and tailor project management methodologies to support large, complex programmes, ensuring governance, reporting, and change control are embedded
• Define and implement organisational structures, roles, responsibilities, and reporting lines for effective programme oversight
• Collaborate on integrated plans, schedule activities, and optimise resource allocation to meet programme demands
• Oversee robust processes for risk, issue, and change control, ensuring quality, compliance, and timely escalation
• Foster transparent, inclusive communication across all levels, building strong relationships and feedback loops
• Maintain accurate documentation, monitor budgets and benefits, analyse data, and drive lessons learned to optimise PMO performance

What we're looking for

Essential skills, experience and behaviours

• Significant experience in project management and leadership roles, with strong knowledge of PMO methodologies and tools
• Proven ability to manage RAID processes, tools and techniques, ensuring adherence to strategies across complex programmes
• Experience in configuration and document management, including version control, secure storage and audit trails
• Strong stakeholder management skills with the ability to build relationships and communicate effectively at all levels
• Excellent analytical, problem-solving and organisational skills, with resilience in fast-paced environments
• Ability to produce clear, concise written materials and adapt communication styles for different audiences

Desirable skills, experience and behaviours

• PMO or project management qualification (e.g., P3O, MoP, MoR, PRINCE2, MSP, APMP)
• Experience working in public sector organisations or supporting large-scale change initiatives

About Capita

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

About Recruiting Partnering Project (RPP):

At Capita Recruiting Partnering Project, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

Please visit the link for further information - Recruitment Partnership Project | Capita

What's in it for you?

• competitive salary up to £60,000, dependent on experience
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always ‍ Fearless innovation ✅ Achieve together Everyone is valued

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com