Policy Specialist

Purpose of Role

PolicyCenter engineer able to troubleshoot PolicyCenter at a low level (JVM/DB)

Key Accountabilities

 Ensure stability and performance of the PolicyCenter v9 platform

 Monitor and identify potential issues and bottlenecks

 Drive continuous improvement ideas within the team

Skills

5+ years recent experience with Guidewire PolicyCenter

1. Core Guidewire Knowledge (PolicyCenter)

 Strong understanding of PolicyCenter data model and business processes.

 Hands-on experience with Gosu programming (inheritance, polymorphism, exception handling).

 Deep knowledge of Product Model, Job Lifecycle, and Policy Transactions (new business, renewal,

endorsement, cancellation).

 Expertise in Configuring PolicyCenter (typelists, entities, PCFs, workflows, rules engine).

2. Guidewire Integration Expertise

 Experience with Guidewire Integration mechanisms (Messaging, Web Services, Plugins, Batch

Processes).

 Working knowledge of GX Model & Edge APIs,.

 Hands-on experience integrating with external systems using SOAP/ REST.

 Understanding of event-driven processing (messaging triggers).

3. Database Knowledge

 Strong SQL skills for data analysis, debugging, and performance optimization.

 Experience working with Guidewire Data Model and database schema.

4. Performance Optimization & Troubleshooting

 Ability to profile and debug PolicyCenter performance issues.

 Understanding of caching strategies, efficient querying, and memory management.

 Experience with Guidewire logging framework and troubleshooting logs.

5. Guidewire Best Practices

 Knowledge of Guidewire coding standards.

 Familiarity with Guidewire’s best practices for customization and maintainability.

6. Business Knowledge & Communication

 Understanding of insurance domain concepts (policy lifecycle, underwriting, renewals).

 Ability to understand requirements, collaborate with business analysts, and provide technical

solutions.

 Strong documentation and communication skills for code reviews, defect resolution, and knowledge

sharing.

7. DevOps & Deployment

 Hands-on experience with build and deployment tools (Git, JFrog).

Job on a Page

 Understanding of environment management, property files, and server configurations.

 Understanding of performance tuning the JVM and Oracle

 Ability to analyse JVM thread and memory dumps for troubleshooting and for performance

enhancement purposes

 Ability to analyse AWR (or similar) Database performance reports for troubleshooting and for

performance enhancement purposes