Portfolio Manager

Job purpose

As a Portfolio Manager you will be passionate about continuously improving standard processes and frameworks that increase transparency, reusability and alignment across D&T. Portfolio managers will enable the translation of strategy into execution, drive operational excellence and have a laser focus on key results which resolve our department health.

Working as an objective, trusted partner, alongside Heads of Portfolio colleagues, you will play a pivotal role in the evolution and maturity of our Product and Programme ways of working at M&S. You will collaborate closely with teams and across both technical and non-technical areas of the organisation. You will use your expert partner leadership skills to implement and embed good Strategic Portfolio Management practices providing data, insight, and challenge across all areas of Product & Programme health.

The best Portfolio Managers are adaptable, obsessed with delivering strategic value, providing thought leadership - generating ideas that inspire and influence others. Being creative and persistent, constantly advocating continuous improvement, building trust, problem solving, and a strong communicator resulting in delivering the most value for the business.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

#LI-Hybrid

What you'll do

• Champion and drive consistent ways of working that provide clear guardrails and frameworks for critical processes e.g. demand management & prioritisation, cost & resource management, benefit tracking, delivery performance and product health.
• Continuously improve these processes and adapt where required for different team/delivery archetypes within the Portfolio. Actively seek feedback and engage with community of practices to ensure the operation works for the partners involved.
• Document, maintain and make accessible key processes across the Portfolio to ensure each area operates within the given guardrails.
• Apply cadence and synchronisation across D&T which enable effective escalation routes, decision making and adaptability to respond to changing needs.
• Develop strong, trusted partnerships with one or more Portfolio Leadership Teams, providing insight and challenge across all areas of Portfolio Management.

Who you are

• Experience in technology Portfolio Management practices across multiple delivery archetypes i.e. Product, Programme & Platforms.
• Excellent analytical skills including financial literacy.
• Ability to work in a matrix management environment & able to use influence, logic, and negotiation skills to achieve outcomes and improvements.
• Self-starter who is able to work independently, including driving an agenda of continuous improvements from a broad range of partners.
• Highly organised and focused approach to work where they can lead multiple activities at any one point in time.

Everyone's welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.