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Who You'll Work With
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
Your Impact
As a member of our Optimize Events team, based in one of our locations in Europe or North America, you will play a crucial role as part of the team in delivering a range of solutions for McKinsey’s in-person meetings and events. Our team is dedicated to creating purposeful, responsible, and collaborative experiences that meet the objectives of both McKinsey and event attendees. Our vision is to provide meaningful attendee experiences through strategic meeting expertise and unparalleled value, leveraging technology and our team of experts to bring event visions to life and facilitate the exchange of knowledge and ideas.
In this role, you will oversee the "simple meetings" program, which typically involves meetings with fewer than 20-25 attendees which may or may not include an overnight stay. You will act as a key liaison between platform owners and McKinsey from a user perspective, managing all internal processes related to "simple meetings," gathering user feedback to enhance the platform, and supporting outreach to venues for MSA or contract challenges. Your in-depth understanding of the platform’s scope, functionality, and intended use will make you the go-to resource for internal questions and support. You will attend progress review calls, consolidate reports with other Cvent data, and serve as the primary internal point of contact for inquiries.
Under the guidance of a Senior Portfolio Manager, you will collaborate with the events team and other department leaders to evaluate the program’s effectiveness and contribute to the global rollout of the "simple meetings" program. You will actively campaign and create awareness to drive firm-wide adoption, working with other Optimize departments on adoption, training, and requirements updates. Additionally, you will ensure that the platform and processes comply with the firm’s requirements.
This portfolio role may expand to other areas and evolve over time, offering opportunities for professional growth and development.
Your Qualifications and Skills
- University degree; minimum 6 years’ experience in strategic meeting planning in professional services environment
- Flexibility to handle dynamic priorities
- Project Management: Strong organizational skills to manage progress review calls, track updates, and ensure timely follow-through on tasks
- Communications: Strong interpersonal and communication skills fostering collaboration
- Feedback Management: Ability to collect, synthesize, and communicate user feedback to drive platform improvements and enhance user experience
- Leads problem solving: Skilled in problem-solving and addressing challenges, such as venue pushback on MSAs/contracts and other escalated challenges
- Process Management: Ability to oversee and manage internal processes, ensuring smooth operations and alignment with organizational goals
- Proficiency in Excel and an understanding of Cvent processes (data analysis)
- Attention to Detail: Ensuring accuracy in data consolidation, reporting, and process execution
- Minimal travel, as needed
